Shona Dempsey
Chatham,Kent
Summary
Dedicated professional with expertise in customer advocacy and shop floor maintenance, ensuring a courteous and efficient service environment. Demonstrates precision in cash handling and money counting, contributing to seamless financial operations. Committed to enhancing customer satisfaction through attentive service and meticulous attention to detail.
Responsible and dedicated Customer Service Assistant with proven multitasking and organisational skills. Proficient operating in fast-paced environment to coordinate paperwork, process payments and complete orders. Proactively manages shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
16
16
years of professional experience
Work history
Customer service assistant
One Stop
Chatham, Kent
02.2017 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Floating and cashing up of cashier tills
Silver service waiter
Brompton Army Barracks
Gillingham, Kent
03.2010 - 03.2014
- Enhanced customer satisfaction by providing excellent silver service.
- Mastered the art of table setting for fine dining experiences.
- Improved operational efficiency with prompt clearing and resetting tables.
- Provided dietary advice when needed, leading to enhanced customer trust.
Education
GCSEs -
Upbury Manor
Gillingham, KentSkills
- Advocacy for customers
- Shop floor maintenance
- Being courteous
- Money counting
- Cash handling precision
Timeline
Customer service assistant
One Stop
02.2017 - Current
Silver service waiter
Brompton Army Barracks
03.2010 - 03.2014
GCSEs -
Upbury Manor