Work History
Summary
Overview
Education
Certification
Work Availability
Skills
Quote
Timeline
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Shobana Rajagopalan

Shobana Rajagopalan

Scrum Master
HOUNSLOW

Work History

Senior Submission Officer

VFS Global Pvt Ltd.
11.2017 - 10.2022
  • Scrutinize customer applications as per missions’ requirement and processing, resolving customer escalations (via email, in person and telephone)
  • Testing the application and dependent systems (including 3rd parties) against every amendment by the Indian High Commission
  • Actively take part in everyday operations and managing the team
  • Preparing finance reports, involved in training, and support audit.

Mail Sorter

Angard Staffing
08.2015 - 06.2017
  • Organizing and sorting mails
  • Handling pressured situation under control to delivery work on time.

Test Engineer

Covansys (CSC) India Pvt. Ltd.
09.2005 - 12.2006
  • Involved in the database testing (back-end testing) for Paypal and eBay transactions.

Sr. Test Engineer

Aztec Software Technology & Service Ltd.
05.2004 - 09.2005
  • PERVASIVE Product Testing (PL/SQL) in different system environments
  • Installing build and Smoke/Sanity, Regression, Negative, Functional and Integration testing.

Associate Consultant

SAK Soft Ltd.
07.2003 - 04.2004
  • Citigroup automation test strategy and scripting in London UK.

Test Engineer

HTC Global Services
09.2001 - 07.2003
  • Trained on Testing Process and worked on various projects and testing tools
  • Received Knowledge Award.

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Education

Bachelor of Science - Mathematics

University of Madras
Chennai
05.2001

Certification

Scrum Master

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Teamwork and Collaboration
  • Supervision and Leadership
  • Client Inquiry Management
  • Logistics Functions
  • Applicant Support and Service
  • Analyzing Documentation
  • Maintaining Applications

Quote

Don’t postpone joy until you’ve learned all your lessons. Joy is your lesson.
Alan Cohen

Timeline

Senior Submission Officer

VFS Global Pvt Ltd.
11.2017 - 10.2022

Mail Sorter

Angard Staffing
08.2015 - 06.2017

Test Engineer

Covansys (CSC) India Pvt. Ltd.
09.2005 - 12.2006

Sr. Test Engineer

Aztec Software Technology & Service Ltd.
05.2004 - 09.2005

Associate Consultant

SAK Soft Ltd.
07.2003 - 04.2004

Test Engineer

HTC Global Services
09.2001 - 07.2003

Bachelor of Science - Mathematics

University of Madras

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