Shiada Younis
Reading
Summary
Accomplished professional with expertise in credit control and debt management, specialising in accounts receivable and cash flow optimisation. Proficient in invoice processing, allocations, and conducting customer credit checks to mitigate risk. Experienced in managing small claims court cases and fostering strong client relationships. Skilled in Microsoft Office Suite, Sage Line 100, Oracle, Task Books, and SAP. Committed to enhancing financial operations through strategic risk management and efficient use of accounting software.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Senior Credit Controller/Sales Ledger (Part-time)
Spire Healthcare Ltd
01.2008 - 02.2026
- Managed a high-value and high-volume sales ledger ensuring timely accurate invoicing.
- Proactively chase overdue accounts, maintaining positive customer relationships while ensuring timely payments.
- Investigate and resolve complex invoice queries and disputes efficiently.
- Conduct credit checks and set appropriate limits for new and existing clients.
- Maintain up-to-date and accurate sales ledger; reconcile ledger accounts to the general ledger and bank statements.
- Lead weekly meetings with management to review account status and implement recovery strategies.
- Manage debt recovery, including small claims court preparation and supporting case documentation.
Senior Credit Controller/Sales Ledger (Full-Time)
2E2 Solutions
03.2006 - 12.2008
- Chased overdue client accounts and manage all invoicing and cash allocations.
- Updated Open Book and monitored recurring charges for accuracy.
- Analysed customer payment patterns and ensured compliance with account limits.
- Reported weekly to the Managing director and Finance Director on account updates.
- Maintained accurate allocations of cash and credit to optimise cash flow.
Education
A Levels - English Language, Urdu
Southlands Comprehensive School
01.1991 - 01.1993
GCSEs - Maths, English, Science, Childcare, Geography, IT and Religious Studies
Southlands Comprehensive School
01.1989 - 01.1991
Skills
- Credit control & Debt Management
- Accounts Receivable, & Cash Flow Optimisation
- Invoice Processing & Allocations
- Customers Credit Checks & Risk Management
- Small Claims Court Case Management
- Client Relationship Management
- Microsoft Office (Excel, Word, Access, Outlook)
- Accounting Software: Sage Line 100, Oracle, Task Books, SAP
Accomplishments
- Successfully managed high-value, high-volume sales ledgers, ensuring accuracy and timeliness in invoicing.
- Efficiently resolve complex invoice queries and disputes, maintaining strong client relationships.
- Implemented efficient credit control processes that improved overall workflow and reporting.
- Conducted thorough credit checks and risk assessments for new and existing accounts.
- Prepared and managed small claim court cases, supporting successful debt recovery efforts.
Timeline
Senior Credit Controller/Sales Ledger (Part-time)
Spire Healthcare Ltd
01.2008 - 02.2026
Senior Credit Controller/Sales Ledger (Full-Time)
2E2 Solutions
03.2006 - 12.2008
A Levels - English Language, Urdu
Southlands Comprehensive School
01.1991 - 01.1993
GCSEs - Maths, English, Science, Childcare, Geography, IT and Religious Studies
Southlands Comprehensive School
01.1989 - 01.1991