Shelly Betts
Gloucester ,Gloucestershire
Summary
- Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner.
- Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Waitress
Jrool Bistro
Stroud, Gloucestershire
06.2023 - Current
My waitressing experience gave me the ability to gain new skills such as:
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Prepared tables for guests and reset tables between customers.
- Kept tables clear of used crockery, glassware and cutlery.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Making a wide range of hot drinks
- Delivered bills, collected cash or credit card payments and provided receipt to customers.
Education
GCSEs - GCSEs
Severn Vale School
Gloucester 09.2017 - 06.2022
Certificate of Higher Education - Level 2 Art and Design
Gloucestershire College
Gloucester 09.2022 - 06.2024
Skills
- Confident in using electronic tills
- Front of house skills
- Teamwork skills
- food health and safety skills
- Strong communication skills
- Order recall skills
- Barista skill's, Consisting in confidently making a large range hot beverages
references
Mr Steven Betts owner Jrool Bistro 07920 724875
Raymond Paterson Gloucestershire College Raymond.Paterson@gloscol.ac.uk
Timeline
Waitress
Jrool Bistro
06.2023 - Current
Certificate of Higher Education - Level 2 Art and Design
Gloucestershire College
09.2022 - 06.2024
GCSEs - GCSEs
Severn Vale School
09.2017 - 06.2022
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