JANUKA SHAHI
Slough
Summary
Dynamic and efficient hospitality professional with a strong foundation in customer service, mixology, and food service. Demonstrates expertise in greeting guests warmly, understanding their needs, and ensuring a welcoming atmosphere even during peak hours. Skilled in preparing classic cocktails and eager to expand knowledge of UK spirits and draft beer systems. Proficient in cash handling, POS operations, and maintaining hygiene standards. A reliable team player with excellent communication skills, adept at multitasking under pressure while managing time effectively. Committed to supporting colleagues for smooth operations and ensuring compliance with health and safety regulations.
Overview
3
3
years of professional experience
Work history
Waitress
Kalpatru Hotel
Nepalgunj
2024.01 - 2025.01
- Welcomed and seated guests, presented menus, and provided detailed information on menu items.
- Served food and drinks efficiently, checking back with guests to ensure satisfaction throughout their meal.
- Assisted with basic drink preparation, such as coffees, teas, and soft drinks.
- Cleared and reset tables promptly to maintain a high standard of cleanliness and turn-over.
- Worked collaboratively with the team to maintain a calm and efficient service during busy periods.
Server / Bartender
Hotel Galaxy
Kathmandu
2022.01 - 2023.12
- Provided exceptional food and beverage service to guests in a busy restaurant/bar environment.
- Prepared and served a range of alcoholic and non-alcoholic drinks, including classic cocktails, spirits, and local beverages, adhering to standard recipes.
- Took food and drink orders accurately using a POS system, communicating clearly with kitchen staff to ensure timely delivery.
- Developed strong rapport with regular customers, contributing to a friendly and loyal clientele.
- Managed opening and closing duties, including restocking the bar, checking stock levels, and ensuring the cleanliness of the bar and dining areas.
- Handled cash and processed payments, balancing the till at the end of shifts.
Education
SEE -
Shree Adarsh Secondary School
NepalBusiness Applied Management
BPP University
LondonSkills
- Customer Service: Proven ability to greet guests warmly, understand their needs, and ensure a welcoming atmosphere, even during peak service hours
- Mixology & Beverage Preparation: Skilled in preparing classic cocktails, highballs, and a variety of alcoholic and non-alcoholic beverages Eager to expand knowledge of UK spirits and draft beer systems
- Food Service: Experienced in presenting menus, taking accurate food orders, understanding dietary requirements, and serving dishes promptly and professionally
- Cash Handling & POS: Confident in processing orders, handling cash and card transactions accurately, and operating electronic Point of Sale (POS) systems
- Multitasking & Efficiency: Able to thrive under pressure, manage multiple orders, and maintain a clean and organised work station in a busy setting
- Teamwork: A reliable and collaborative team player with strong communication skills, always ready to support colleagues to ensure smooth operations
- Hygiene & Safety: Knowledgeable about health, safety, and food hygiene standards, ensuring compliance at all times
- Time management mastery
Timeline
Waitress
Kalpatru Hotel
2024.01 - 2025.01
Server / Bartender
Hotel Galaxy
2022.01 - 2023.12
Business Applied Management
BPP University
SEE -
Shree Adarsh Secondary School