Sheldon Cascarino
Windscreen Technician
Leeds,West Yorkshire
Summary
Professional understanding of daily business needs with a history of managerial responsibilities in retail previously, which is further boosted by inventory management in my day-to-day dealings with glass replacement due to tracking necessary consumables and daily necessities enabling workmanship excellency. Exceptional customer relation skills while dealing with customers in-store at previous retail positions, as well as daily dealings with customers and large company representatives while attending replacements at homes and businesses.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Windscreen replacement technician
Windscreen Services
Bradford, West Yorkshire
2023.03 - Current
- Demonstrated expertise in windscreen repair techniques for excellent results.
- Ensured proper alignment of windscreens to prevent leaks or damages.
- Utilised specialist tools, ensured precise fitting of new glass.
- Carried out detailed inspections upon completion; guaranteed flawless workmanship every time.
- Knowledge and experience ranging from everyday vehicles to high end luxury super cars.
- Specialised glass fitting knowledge of agricultural and construction machinery.
Team leader
The Coop
Drighlington, Yorkshire
2022.09 - 2023.03
- Worked fast and efficiently completing time sensitive tasks consistently.
- Handled employee grievances professionally, minimising potential workplace disruptions and ensuring employee's were well looked after.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Encouraged open communication, to foster a positive working environment.
Step-Up Team Leader
The Coop
Flamborough, East Riding of Yorkshire
2018.03 - 2022.09
- Prioritised tasks according to urgency and importance, optimising staff workloads on each shift managed.
- Completed my assigned work with excellency ensuring customer satisfaction.
- Making sure customers in store were well looked after and assisted whenever necessary.
- Making my actions positive and beneficial within the local community.
Education
BTEC Level 3 Extended Diploma - IT
East Riding College
Bridlington 2016.09 - 2018.09
Skills
- Store layout planning
- Crisis management capabilities
- Cash handling
- Profit and loss understanding
- Sales Leadership
- Staff mentoring
Affiliations
- Magic: The Gathering (Trading Card Game)
Accomplishments
Received a thank you and recognition from my area manager while working in store at Flamborough.
References
References available upon request.
Timeline
Windscreen replacement technician
Windscreen Services
2023.03 - Current
Team leader
The Coop
2022.09 - 2023.03
Step-Up Team Leader
The Coop
2018.03 - 2022.09
BTEC Level 3 Extended Diploma - IT
East Riding College
2016.09 - 2018.09