Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Sheldon Bosire

Reading,West Berkshire

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

3
3
years of professional experience

Work history

Customer service assistant

Midcounties Co-Operative
Reading, West Berkshire
03.2022 - Current
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Listened actively to customer concerns, confusions and needs for excellent communication.

Warehouse operative

Argos
Reading, West Berkshire
06.2021 - 02.2022
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

Education

Diploma of Higher Education - applied science

Reading College
Reading
09.2022 -

Skills

  • Customer relations
  • Time management

Languages

English
Fluent

Timeline

Diploma of Higher Education - applied science

Reading College
09.2022 -

Customer service assistant

Midcounties Co-Operative
03.2022 - Current

Warehouse operative

Argos
06.2021 - 02.2022

Similar Profiles

Create profile
Sheldon Bosire