Shekinah Abuwa
Leicester,Leicestershire
Summary
Dynamic and enthusiastic professional with a strong foundation in sales techniques and communication proficiency. Demonstrates good initiative and excels in fast-paced customer service environments. Proven ability to collaborate effectively within teams, showcasing teamwork skills and a commitment to achieving collective goals. Committed to delivering exceptional results while fostering positive client relationships and contributing to organisational success.
Overview
3
3
years of professional experience
Work history
Healthcare assistant
NHS
Leicester, Leicestershire
01.2025 - 07.2025
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Prepared meals for patients, ensured balanced nutrition intake.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards and using initiative to deliver high standards of care
Site manager
Omega Sportz
London, City of London
04.2022 - 12.2024
- Facilitated training sessions for staff, enhancing skill development.
- Demonstrated leadership skills during challenging circumstances, ensuring team morale remained high.
- Delegated tasks to appropriate personnel for increased productivity levels.
- Ensured safety protocols for minimal workplace accidents.
- Addressed issues promptly, maintaining uninterrupted work schedules.
- Fostered good relationships with clients, securing repeat business opportunities.
- Oversaw daily operations on-site, promoting effective workflow management.
- Fostered positive team culture, promoting collaboration and strong work ethic among site staff.
Customer service assistant
Tesco Superstore
London, City of London
04.2022 - 08.2024
- Offered helpful advice on product selection, leading to increased sales.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Prioritised tasks during busy periods for maximised productivity .
- Upheld company policies and procedures consistently for maintained standards of operation.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Improved customer relations by managing customer complaints effectively.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Education
Master of Science - Nursing
University of Leicester
Leicester 09/2024 - 07/2028
Skills
- Sales techniques
- Communication proficiency
- Good initiative
- Enthusiastic to work
- Good collaboration
- Fast-paced customer service
- Teamwork skills
Affiliations
- Reading
- Piano playing
- Music production
- Puzzle solving
References
References available upon request.
Timeline
Healthcare assistant
NHS
01.2025 - 07.2025
Site manager
Omega Sportz
04.2022 - 12.2024
Customer service assistant
Tesco Superstore
04.2022 - 08.2024
Master of Science - Nursing
University of Leicester
09/2024 - 07/2028
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