Shekania Wynter
London,UK
Summary
Highly skilled professional with a strong focus on communication, time management, and problem solving. Demonstrates exceptional cultural sensitivity and patience under pressure, ensuring passenger safety prioritisation and maintaining a positive attitude. Adept at decision making precision, aiming to leverage these competencies in a dynamic and challenging environment.
Overview
3
3
years of professional experience
Work history
Cabin Crew
Ryanair
Stansted Mountfitchet, Essex
06.2024 - 05.2025
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
- Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Assessed emergency equipment and first aid kits ahead of travel.
Sales Assistant
ZARA
West London
08.2022 - 05.2024
- At Zara I provide high quality customer service helping customers to the best of my availability
- This would include finding alternatives if their desired item were not available or showing them to another store where they may find this item
- My role also included ensuring the store was exceeding the opening and closing standards so that the store was appealing and ready for customers
Capita
London
04.2022 - 04.2022
- I Was given an opportunity to shadow employees as well as receive a detailed insight to what the company does first hand
- Participated in group activities with my peers in order to complete a presentation reflecting on our experience
- I was able to meet and work alongside senior members of staff to see what job roles were available in the company
- I was awarded a certificate for outstanding achievements for exploring the world of work for the week
Education
GCSEs - maths
Habs trust south
london 08/2017 - 05/2022
GCSEs - English
Habs Trust South
Londonderry, Northern Ireland 08/2017 - 05/2022
Skills
- Communication
- Time management
- Problem solving
- Cultural sensitivity
- Time-management
- Passenger safety prioritisation
- Patience under pressure
- Positive attitude
- Decision making precision
Timeline
Cabin Crew
Ryanair
06.2024 - 05.2025
Sales Assistant
ZARA
08.2022 - 05.2024
Capita
04.2022 - 04.2022
GCSEs - maths
Habs trust south
08/2017 - 05/2022
GCSEs - English
Habs Trust South
08/2017 - 05/2022
Similar Profiles
Jennifer OtvosJennifer Otvos
Senior Cabin Crew Manager at RyanairSenior Cabin Crew Manager at Ryanair
KHAOULA BENJLILKHAOULA BENJLIL
Flight attendant at RyanairFlight attendant at Ryanair
Ivan DasticeIvan Dastice
Cabin crew member at RyanairCabin crew member at Ryanair
Arun RamadasArun Ramadas
Sortation Operative at AmazonSortation Operative at Amazon
Nada BauerNada Bauer
SEND Teaching Assistant at Oaklands Primary SchoolSEND Teaching Assistant at Oaklands Primary School