Summary
Overview
Work history
Education
Skills
Timeline
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Shekania Wynter

London,UK

Summary

Highly skilled professional with a strong focus on communication, time management, and problem solving. Demonstrates exceptional cultural sensitivity and patience under pressure, ensuring passenger safety prioritisation and maintaining a positive attitude. Adept at decision making precision, aiming to leverage these competencies in a dynamic and challenging environment.

Overview

3
3
years of professional experience

Work history

Cabin Crew

Ryanair
Stansted Mountfitchet, Essex
06.2024 - 05.2025
  • Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
  • Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
  • Managed emergency response actions following established procedures for evacuation and passenger safety.
  • Assessed emergency equipment and first aid kits ahead of travel.

Sales Assistant

ZARA
West London
08.2022 - 05.2024
  • At Zara I provide high quality customer service helping customers to the best of my availability
  • This would include finding alternatives if their desired item were not available or showing them to another store where they may find this item
  • My role also included ensuring the store was exceeding the opening and closing standards so that the store was appealing and ready for customers

Capita
London
04.2022 - 04.2022
  • I Was given an opportunity to shadow employees as well as receive a detailed insight to what the company does first hand
  • Participated in group activities with my peers in order to complete a presentation reflecting on our experience
  • I was able to meet and work alongside senior members of staff to see what job roles were available in the company
  • I was awarded a certificate for outstanding achievements for exploring the world of work for the week

Education

GCSEs - maths

Habs trust south
london
08/2017 - 05/2022

GCSEs - English

Habs Trust South
Londonderry, Northern Ireland
08/2017 - 05/2022

Skills

  • Communication
  • Time management
  • Problem solving
  • Cultural sensitivity
  • Time-management
  • Passenger safety prioritisation
  • Patience under pressure
  • Positive attitude
  • Decision making precision

Timeline

Cabin Crew

Ryanair
06.2024 - 05.2025

Sales Assistant

ZARA
08.2022 - 05.2024

Capita
04.2022 - 04.2022

GCSEs - maths

Habs trust south
08/2017 - 05/2022

GCSEs - English

Habs Trust South
08/2017 - 05/2022

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Shekania Wynter