Sheikh Maisha Mohammod

. Developed and executed marketing campaigns to promote services, special offers, and collaborations, resulting in increased client bookings.

. Monitored social media analytics to measure campaign success, identify trends, and optimise strategies for better reach and engagement.

. Provided fast, friendly, and accurate customer service in a high volume environment, operated cash register and handled financial transactions with precision.

. Maintained cleanliness and organisation of workstations, ensuring health and safety standards were met. Also, trained new employees on company procedures and customers service best practices.

. Gained experience in managing documents and contracts, scheduling property viewings, handling emails, phone calls, office organisation, property advertising and marketing.

. Handling enquiries and complaints, communicating with tenants, landlords, and buyers. Also managing invoices, updating financial spreadsheets, tracking deposits and expenses,

• Learnt about new products quickly, providing comprehensive guidance to customers.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.