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Dynamic professional with extensive experience in customer service roles, notably with Huntleigh USA, where I excelled in passenger assistance and problem-solving. Demonstrated ability to enhance customer satisfaction through effective communication and empathy, alongside strong cash management skills. Proven track record in improving operational efficiency and fostering team collaboration.

Dedicated professional with a strong foundation in supporting children with special needs, demonstrating excellent communication and interpersonal skills. Good at handling challenging behaviour with empathy and understanding, while maintaining confidentiality and professionalism. Skilled in operating mobility and accessibility equipment, with a solid knowledge of safeguarding, child protection procedures, and health and safety regulations.
Friendly and patient, with strong communication skills.

Twenty six years of strong administration background spent mainly in Open Cut and Underground Mining. Have experience in Human Resources, Finance, Mill & Mining Operations, Community Service and Community Relations, Safety and Health and Business Improvement both in PNG and Australia WA. Won the Secretary award in Papua New Guinea in 2000 due to outstanding performance in the Administrative field.
Last department I worked in prior to resigning in 2007 in PNG was the Business Improvement Section where 630 persons were trained on best Operating Practice called 5S (Japanese) discipline process and rolled out the 5S program for the Planning & Technical Engineering Departments which was the highlight of my career. Have a general understanding of Lean Manufacturing & Operating Excellence programs.
Spent four years working with the Public Transport Authority of Western Australia under the TransWA Department as a Passenger Assistant on the Prospector (Train) from Kalgoorlie to Perth. A very caring Passenger Attendant equipped with great people skills and very attention to detail in my job. My job is always displayed with professionalism in all I do.

 Strong leader and problem-solver dedicated to promote organizational efficiency. Always uses independent decision-making skills and sound judgment to positively impact company success. Also a very collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Shazia Khan

Summary

Overview

Work history

Passenger Assistant

Holiday Club playworker

Travel Escort

Creche Worker

Teaching Assistant

Teaching Assistant

Teaching Asssistant

Dining Hall Assistant

Education

Level 3 - Recruitment Consultant

Diploma of Higher Education - Childcare and Education

Level 2 - Certificate in Childcare and Education

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Level 3 - Recruitment Consultant

Diploma of Higher Education - Childcare and Education

Passenger Assistant

Level 2 - Certificate in Childcare and Education

Holiday Club playworker

Travel Escort

Creche Worker

Teaching Assistant

Teaching Assistant

Teaching Asssistant

Dining Hall Assistant

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