Shaun Epps

Delivering high-quality internal and external renovations for private residential clients, with a strong focus on property restoration and upgrades. Managed projects end-to-end, including client consultations, planning, material selection and execution, ensuring all works meet an exceptional standard of craftsmanship and client satisfaction.

Building trusted relationships with clients through clear communication and reliability managing deadlines and budgets. Recognised for problem-solving and being adaptable.

Worked across many different types of residential properties including Edwardian, Victorian and New builds ensuring all works maintain the appearance, look and feel relevant to the location and period.

Experienced in external rendering, lime wash painting, clay lime rendering and full painting and decorating service internally and externally. Skilled in flat roof and gable roof repairs including Apex restoration.

Managed and supported over 15 projects in the last 12 months

• Working across social housing, supporting tenants with internal and external works internal plastering, external rendering, window repairs, painting and decorating, laminate flooring, tiling, mould removal, safety vinyl flooring installation etc.
• Prepared custom quotations based on each required job specification all required factors included, such as materials, labour cost, waste disposal etc. Maintaining a 98% conversion rate
• Engaging directly with housing management team, ensuring good relationships are maintained by way of completing jobs on time being honest and factual about what is needed to ensure a satisfactory outcome for both the housing and tenants alike
• Completing site visits and undertaking house inspections, recording all relevant evidence of issues and potential works that need resolution, undertaking around 6-8 visits a week dependant upon work load
• Ordering and Supplying materials for team members at site location or to be retrieved from stores based near working location
• Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
• Maintaining all equipment and ensuring all safety measure are being followed at all times, with regular reviews of COSSH completed
• Strictly followed company safety regulations, eliminating workplace accidents and incidents.

• Self employed position
• CSCS card holder
• Ability to use a wide range of tools and confident in providing exceptional customer service.
• Attended 17 homes to undertake a review with potential clients reviewing what they want and how best I could complete the relevant job, taking into account clients budget, expectations and making sure that these were meet at all times
• Undertook quotations for works to be completed converting 90% into actual sales
• Confident in preparing and executing bathroom, kitchen tiling needs (floor and walls)
• Painting and Decorating fully confident in Preparation, painting and repairing surfaces for improved appearance.
• Continually going above and beyond to provide timely, reliable and friendly service.
• Maintenance of gardens by mowing, weeding, hedge and tree pruning, planting all types of plants and trees, all disposal
• Confident with designing, constructing and maintaining all decking projects. This includes composite and wooden.
• Confident in preparation, application and finishing of external rendering projects

• Led and supported across Barclays Bank UK, in understanding the importance of Diversity Equity & Inclusion, how this is crucial to the sustainability of the organisation and those relevant business areas.
• Utilised data improving the overall employee satisfaction across all relevant areas from 86% to 92% satisfaction scores
• End of year increase of 1.8% (630) for underrepresented population and 2.5% (875) for women (focus areas for this period)
• More information can be provided upon request
• Previos roles consist of Business development manager, Client relationship manager, Team leader