Sharon Ott
Belfast,Antrim
Summary
Dedicated delivery professional with extensive multi-drop delivery experience and a strong commitment to cleanliness. Demonstrates self-motivation for lone working, ensuring order verification, navigation proficiency, and delivery accuracy. Skilled in order management, deadline-oriented tasks, and providing exceptional customer service with effective complaint resolution. Attention to detail ensures high standards in all deliveries. Aims to continually enhance operational efficiency and customer satisfaction.
Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Over 4 years of experience as delivery person within diverse companies. Working hard to meet or exceed employer and customer expectations through diligence, embracing shift schedules and delivery routes. Handling customers with professionalism and positive attitude.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Delivery driver
Point Pickup
Sacramento, Sacramento
06.2020 - 06.2024
- Coordinated delivery schedules for optimum time management.
- Navigated various routes efficiently, leading to increased route coverage.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Program Technician III
State of California: Department of Transportation
Sacramento, Sacramento
08.2000 - 08.2018
- Coordinated closely with wider team members for successful completion of tasks within deadlines.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Attention to detail.
- Facilitated smoother project execution by effectively liaising with engineers and other technicians.
- Promoted sustainability through efficient use of resources in daily tasks.
- Worked with internal teams to provide support and guidance.
- Maintained daily logs, updating data with accuracy to inform management of operational needs.
Education
Bachelor of Arts - Human Services
American River College
Carmichael, United States 09.1981 - 06.1983
Skills
- Multi-Drop delivery experience
- Cleanliness commitment
- Self-Motivation for lone working
- Order verification expertise
- Navigation proficiency
- Order management
- Delivery accuracy
- Deadline-oriented
- Customer Service
- Complaint resolution
- Attention to Detail
Affiliations
- Gardening, candle making, crafts, and wood working
References
References available upon request.
Timeline
Delivery driver
Point Pickup
06.2020 - 06.2024
Program Technician III
State of California: Department of Transportation
08.2000 - 08.2018
Bachelor of Arts - Human Services
American River College
09.1981 - 06.1983
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