Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Mann

Harwich,Essex

Summary

I have always worked with members of the public and I regularly get praised on my excellent customer service. I have knowledge of how prescriptions are generated, downloaded, dispensed and handed out to the customer. I also have knowledge of dispensing medication and what it is used for. I can request repeat medications, download prescriptions from the online EPS system. I listen on the phone and let customers finish without butting in. I like to treat customers as I would like any member of my family to be treated.

Overview

41
41
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Pharmacy dispenser/Administrator

Borno Pharmacy
Harwich, Essex
05.2018 - Current

My current job at Borno pharmacy involves answering the phone in a polite manner, sorting dispensed medication for our delivery drivers to deliver locally, helping customers to request their repeat medication, downloading prescriptions from the online EPS tracker, signposting customers to the pharmacist, dispensing medication,.

Carer

One housing
Harwich, Essex
06.2017 - 05.2018

I worked at Rosebank Park assisted living. My daily duties were to make sure the care users were safe in their apartment. Care varied on individual needs but on a daily basis i was assisting care users to shower, get dressed/undressed, make meals, laundry etc.

Pharmacy dispenser

Day Lewis
Harwich, Essex
11.2016 - 06.2017

My daily duties at Day Lewis pharmacy was to dispense medication accurately, answer the phone, prepare dossette boxes, go out into the community such as local sports centre to encourage people to quit smoking.

Borno Pharmacy

Borno
Harwich, Essex
11.2012 - 11.2016

I worked at Borno pharmacy as a counter assistant for 2 years and then i moved into the dispensary where I gained my nvq level 2 dispensary certificate. I was also a stop smoking advisor and healthy living representative. Unfortunately my dad became terminally ill in 2016 and my mum was also diagnosed with vascular dementia around the same time. I was cookin, cleaning and caring for both parents whilst working full time at the pharmacy and it was becoming too much, working in such a busy pharmacy, so I decided to work at a quieter pharmacy (Day Lewis). This enabled me to continue to care for my parents.

Cash office manager

B&M
Harich, Essex
03.2012 - 11.2012

I as responsible for all the cashiers and cashing up at the end of the day,

Newsagent Supervisor

Martin McColl Newsagents
Harwich, Essex
11.2009 - 03.2012

My duties involved sorting newspapers for the paper rounds, serving customers, cashing up at the end of the day.

Post office counter clerk

Parkeston Post office
Harwich, Essex
06.1984 - 09.2009

My daily duties involved serving customers at the post office counter and also serving in the connected corner shop. I worked here for 25 years until the post office cloed down in 2009

Education

GCE - English, Mathematics, Needlework, P.E, Geography, History, Sciences, Cookery

The Harwich School
Harwich, Essex
09.1979 - 06.1984

Skills

I work well as a team or on my own

I have good customer communication

I am a good problem solver

I can work well under pressure

Certification

I have: NVQ dispensary assistants certificate

Stop Smoking certificate

Pharmacy counter course certificate

Timeline

Pharmacy dispenser/Administrator

Borno Pharmacy
05.2018 - Current

Carer

One housing
06.2017 - 05.2018

Pharmacy dispenser

Day Lewis
11.2016 - 06.2017

Borno Pharmacy

Borno
11.2012 - 11.2016

Cash office manager

B&M
03.2012 - 11.2012

Newsagent Supervisor

Martin McColl Newsagents
11.2009 - 03.2012

Post office counter clerk

Parkeston Post office
06.1984 - 09.2009

GCE - English, Mathematics, Needlework, P.E, Geography, History, Sciences, Cookery

The Harwich School
09.1979 - 06.1984
Sharon Mann