Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Timeline
Generic

Shannon Rhodes

Rochdale,Lancashire

Summary

Adaptable and organised professional with experience in healthcare and nursing from placements and current work. Proficient in effective communication, teamwork, IT systems, and clinical skills, with a strong commitment in delivering high-quality care. Demonstrates the ability to maintain patient safety and support independence. Known for a positive attitude, open-minded approach, and flexible time management. Committed to delivering high-quality results while continuously enhancing skills and contributing to team success.

Overview

4
4
years of professional experience

Work history

Health Care Support Worker

NHS Professionals
05.2023 - 08.2025
  • Maintaining patient safety with enhanced patient observation and assessment
  • Collaborate effectively with healthcare professionals to provide comprehensive care for patients.
  • Attend mandatory training courses regularly to keep skills updated.
  • Maintaining an environment that is clean and safe for all patients.
  • Help individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Support patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Provide hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.

Customer Service Assistant

Tenpin Ltd
01.2022 - 07.2023
  • Work with families and people of all ages, meet different needs
  • Managed time efficiently during peak hours to limit customer waiting periods
  • Prioritised tasks during busy periods for maximised productivity
  • Looked after customers to ensure positive experiences and good service
  • Maintaining a clean environment whilst providing help to customers
  • Positive communication and listening skills
  • De-escalate situations and address complaints appropriately, showing problem-solving skills

Waitress

La Dolce Vita
05.2021 - 09.2021
  • Check in on customers to make sure service and food was meeting their standards
  • Utilised professional communication and listening skills to resolve customer complaints.
  • Dressing appropriately for each shift and being on time
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Improved customer satisfaction by providing efficient and friendly service.

Education

BSC Hons Degree - Adult Nursing

University of Salford
Salford
09.2022 -

GCSEs - Multiple

Falinge Park High School
Rochdale
09.2015 - 08.2020

Level 3 Diploma - Health and Social Care

Bury College
Bury
09.2020 - 07.2022

Skills

  • Effective communication
  • Patient care
  • Teamwork
  • Independent work
  • Organised
  • Flexible time management
  • IT systems proficiency
  • Problem-solving

Custom

I am a confident, dedicated person that can write, read, listen, and communicate effectively to others. I am a fast learner that is hardworking and will be ready for any challenges that I may face. To add to this, I am good at working within a team, but also independently when called upon. I am organised and flexible with my time management and see myself as a positive, open minded person. Furthermore, during my time in education I have been exposed to different IT systems that I am confident in using. Adding to my useful skills gathered from education, I have a strong mathematical understanding and have currently just completed my BSC Hons degree in Adult Nursing, which I am due to qualify in 09/2025.

Affiliations

  • Dance
  • Football

Accomplishments

  • Dancer of the Year 2015
  • Erasmus+ Project participant in Istanbul 2020
  • Dance It Championships solo and pairs champion 2021
  • Making Freestyle Champs in 2023 (highest category)
  • Making the World Freestyle Dance Championships quarter final

Timeline

Health Care Support Worker

NHS Professionals
05.2023 - 08.2025

BSC Hons Degree - Adult Nursing

University of Salford
09.2022 -

Customer Service Assistant

Tenpin Ltd
01.2022 - 07.2023

Waitress

La Dolce Vita
05.2021 - 09.2021

Level 3 Diploma - Health and Social Care

Bury College
09.2020 - 07.2022

GCSEs - Multiple

Falinge Park High School
09.2015 - 08.2020

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Shannon Rhodes