Shannon Carter
Glyn-neath,Neath Port Talbot
Summary
I am a reliable and dedicated worker with two years experience of customer service. I am a team-player with great communication skills looking for a new experience in work to enhance my skills.
Overview
2
2
years of professional experience
Work History
Cashier
Lee’s Garden
Glyn-neath, Neath Port Talbot
08.2021 - Current
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Helped meet business needs by working extra shifts.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Handled cash payments with precision
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints and answered queries about store products.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
Education
GCSEs - GCSEs
Llangatwg Community School
Neath 09/2017 - 06/2022
Skills
- Cash counting
- Cash handling
- Bagging and packaging
- Conflict resolution
- Customer greeting
- Order taking
- Complaint handling
Timeline
Cashier
Lee’s Garden
08.2021 - Current
GCSEs - GCSEs
Llangatwg Community School
09/2017 - 06/2022
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