Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Хоббі
Work availability
Quote
Timeline
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Anastasiia Voichuk

Anastasiia Voichuk

Sleaford,Ruskington

Summary

Motivated Cashier with a record of success in providing exceptional service and sales support in retail environments. Offering established numerical and communication abilities. Strong team player committed to assisting colleagues and management with all activities necessary for store success. Hard-working and reliable Cashier with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organised, proactive and punctual with team-orientated mentality. Reliable Cashier proficient in scanning and arranging customer items efficiently, accepting payments and keeping workspaces organised. Enthusiastic assisting customers with outstanding attention to detail. Detail-orientated, adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

I have experience of dealing with vulnerable children and adults, as my daughter has cerebral palsy. I go with her to Rainbow Stars, where there are disabled children and adults.

When working in a shop in Ukraine, I often had to deal with angry customers. Calming them, down and remaining polite and smiling. I also trained other employees.

In one job I was responsible for updating stock records, ensuring all goods in were there. Flung the records electronically.

Although I have limited admin experience, I am used to maintaining my disabled daughter's paperwork. I also manage a diary for medical and nonmedical appointments.

Since March 2012, I have not worked because I was pregnant, after the birth I took care of child because the child has physical needs that unfortunately she is unable to meet on her own, because she has a diagnosis of cerebral palsy, and in 2021 a second child was born child, that's why I didn't work until today.

Overview

5
5
years of professional experience

Work history

Cashier

Foxtrot store
01.2011 - 01.2012
  • Registration and payment for goods
  • Registration of goods for purchase on credit.

Senior salesperson

Mr. Pumpkin
01.2010 - 01.2011
  • In the store
  • Acceptance and registration of goods from suppliers
  • Selling goods to customers.
  • Scanned products at high tempo and bagged securely for customers to carry.
  • Rotated stock on shelves, reducing stock waste and minimising store losses.
  • Processed and loaded deliveries and backstock onto store shelves.
  • Assisted in annual stocktaking through counting, record-keeping and documenting.
  • Took stock of products and updated inventory records with new totals.

Cashier

Silpo hypermarket
01.2008 - 01.2010
  • Serving customers at the checkout, laying out goods in the trading floor.
  • Maintained clean, tidy and organised checkout areas.
  • Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
  • Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Maintained high productivity by efficiently processing cash, credit and debit payments.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
  • Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.
  • Scanned and weighed goods to calculate product costs.

Salesperson

Flower Shop
01.2007 - 01.2008
  • Seller at a petrol station in the night shift
  • Seller in a flower shop.
  • Created over 135 + bouquets for wedding events.
  • Advised customers on flower and colour matching.
  • Topped up display inventory daily, including flowers, gifts cards and accessories.
  • Actively listened to customer requests and produced bouquets to client specifications.
  • Assisted with bouquet arrangements for peak trade periods, including Valentine's Day and Mother's Day.
  • Put in charge of solely operating store in Head Florists absence.

Education

Specialist - finance and credit

"Galician Academy"
Ukraine
2012

Skills

  • Customer assistance
  • Credit and cash transactions
  • Store merchandise handling
  • Payment processing
  • Alcohol law compliance
  • Product bagging
  • Cash register operation
  • Professional appearance
  • Cash management
  • Staff mentoring
  • Cash counting
  • Scanner operations
  • Outgoing and enthusiastic
  • Coin counting
  • Cleaning standards
  • Customer greeting
  • Cleaning and sanitising
  • Issue resolution
  • Merchandise replenishment
  • Price changes
  • Complaint handling
  • Order taking
  • Customer advising
  • Restocking inventory
  • Monetary transactions
  • Daily transaction summarising
  • Cash counting machine operations
  • Cash handling
  • Currency sorting
  • Coupon and gift card upselling
  • Store appearance maintenance
  • Cash register operations
  • Conflict resolution
  • Query resolution
  • Leadership
  • Communication skills

Additional Information

  • Ruskington
  • Lincolnshire

Languages

Ukrainian, Russian
NATIVE LANGUAGE
English
Intermediate
B1

Хоббі

I draw with paint, markers, pencil and with the help of a graphic tablet, I am fond of knitting toys for children from yarm.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Cashier

Foxtrot store
01.2011 - 01.2012

Senior salesperson

Mr. Pumpkin
01.2010 - 01.2011

Cashier

Silpo hypermarket
01.2008 - 01.2010

Salesperson

Flower Shop
01.2007 - 01.2008

Specialist - finance and credit

"Galician Academy"
Anastasiia Voichuk