Shakar Omar
Leicester
Summary
Experienced Team Leader with knack for fostering positive environments and improving resident satisfaction. Successfully led teams to enhance care standards, utilising staff skills, ensuring compliance and boosting staff morale. Known for creating tailored care plans that significantly improve resident wellbeing and operational efficiency.
Overview
4
4
years of professional experience
Work history
TEAM LEADER
CEDAR MEWS CARE HOME
BIRSTALL
2024.09 - 2026.07
- Overseeing personalised care planning, and ensuring high quality support.
- Co-ordinating staff training and compliancy.
- Ensuring compliance with policies, and supporting with audits and quality checks.
- Attending off-site meetings to improve strategies for Dementia.
- Qualified Moving and handling trainer and patient moving and handling assessor
- Maintaining a clean and safe environment throughout the home.
- Oncall and ensuring staff coverage.
- Implementing safety protocols and risk management controls
- Liasing with healthcare professionals, families, and internal professionals.
- Managing occupancy levels and ensuring appropriate staff ratio.
- Involvement in staff requirement and shadowing support.
ASSISTANT MANAGER
KATHLEEN RUTLAND HOME
LEICESTER
2022.03 - 2024.09
- Responsible for admission of residents and conducting pre-admission assessments.
- Conducting interviews for potential employees.
- Responsible for storage, disposal, administration, and auditing of medication on EMAR.
- Ensuring staff adhere and follow CQC regulations as well as company policies and procedures.
- Leading a team of care staff to provide high quality care through observations, direction, and involvement.
- Conduct consistent and timely staff probation, supervisions, and annual appraisals.
- Enhanced customer engagement with interactive social media content.
- Managed resident's financial transactions on a weekly basis.
Education
NVQ Level 3 - ROSPA Safe People Handling and Risk Assessment
Britton Price
Bromyard, HerefordshireBachelor of Arts - English Literature and Education Studies
University of Derby
Diploma of Higher Education - Health and social care
Regent college
LeicesterDiploma of Higher Education - Medical science
Regent college
LeicesterSkills
- Leadership proficiency
- Risk assessment knowledge
- Issue resolution
- Fluent communication
- Problem-solving
- Leadership
References
References available on request.
Timeline
TEAM LEADER
CEDAR MEWS CARE HOME
2024.09 - 2026.07
ASSISTANT MANAGER
KATHLEEN RUTLAND HOME
2022.03 - 2024.09
Diploma of Higher Education - Medical science
Regent college
Diploma of Higher Education - Health and social care
Regent college
Bachelor of Arts - English Literature and Education Studies
University of Derby
NVQ Level 3 - ROSPA Safe People Handling and Risk Assessment
Britton Price