Shaheena Shaik
Luton
Summary
Detail-oriented professional with expertise in workflow organisation and data entry accuracy, complemented by proficiency in Microsoft Office Suite and SAP systems. Demonstrates strong capabilities in inventory auditing and stock rotation techniques, ensuring efficient warehouse operations. Adept at utilising Warehouse Management Systems (WMS) to optimise inventory processes. Committed to leveraging skills for enhanced operational efficiency and accuracy in future roles.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Warehouse Administrator
GXO Logistics
Milton Keynes
2024.05 - Current
- Assisted in annual stock audits, ensuring accuracy of inventory records.
- Updated Warehouse Management System regularly; ensured data accuracy at all times.
- Collaborated with HR department during recruitment drives, facilitated hiring of skilled workforce.
- Implemented a new filing system which improved document management efficiency.
- Performed quality checks on incoming goods, maintained high standards across all products.
- Managed daily administrative tasks to maintain smooth warehouse functioning.
- Handled employee queries promptly; fostered a positive work environment.
- Ensured safety regulations were adhered to in all warehouse operations.
- Analyzed inventory reports to achieve strong product availability.
Customer care officer
HCL Technologies
Hyderabad, India
2018.09 - 2021.07
- Implemented feedback system with aim of improving services provided.
- Handled difficult customers calmly; achieved mutually beneficial solutions when possible.
- Boosted customer satisfaction by providing exceptional service.
- Developed product knowledge through regular training sessions, enhancing customer experience.
- Resolved complex issues for improved client relations.
- Responded promptly to emails and phone calls, ensuring quick issue resolution.
Education
Master of Business Administration Data Analytics - Data Analytics
University of Bedfordshire
Luton 2021.09 - 2023.09
Batchelor of Engineering - Electrical and Electronics Engineering
Chirala Engineering College
Chirala 2013.08 - 2017.05
Skills
- Workflow organisation
- Data entry accuracy
- Stock rotation techniques
- Microsoft office suite proficiency
- Inventory auditing
- SAP system
- Warehouse Management System (WMS) adept
Certification
"Awarded ‘Employee of the year in 2025’ for maintaining a perfect attendance record and providing exceptional administrative support during the peak holiday season.
"Redesigned the driver check-in and out-of-hours paperwork process, which cleared congestion at the loading bays and improved the flow of inbound deliveries.
Accomplishments
"Awarded ‘Employee of the year in 2025’ for maintaining a perfect attendance record and providing exceptional administrative support during the peak holiday season.
"Redesigned the driver check-in and out-of-hours paperwork process, which cleared congestion at the loading bays and improved the flow of inbound deliveries.
Timeline
Warehouse Administrator
GXO Logistics
2024.05 - Current
Master of Business Administration Data Analytics - Data Analytics
University of Bedfordshire
2021.09 - 2023.09
Customer care officer
HCL Technologies
2018.09 - 2021.07
Batchelor of Engineering - Electrical and Electronics Engineering
Chirala Engineering College
2013.08 - 2017.05