Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Faye Glithero

Corby,Northamptons

Summary

Customer-focused professional with background in enhancing customer experiences and resolving inquiries. Skilled in identifying customer needs and providing tailored solutions to ensure satisfaction. Adept at managing high-volume interactions while maintaining positive and professional demeanour.

Overview

5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification

Work History

Warehouse administrator

Stephen Sanderson Transport
Corby, Northamptonshire
05.2023 - Current
  • Updated the Warehouse Management System regularly; ensured data accuracy at all times.
  • Managed daily administrative tasks to maintain smooth warehouse functioning.
  • Liaised with customers regarding delivery schedules, leading to high customer satisfaction rates.
  • Processed orders swiftly; minimised dispatch times significantly.
  • Coordinated with logistics team for smooth delivery of goods.
  • Accomplished tasks with enthusiasm and skills in time management.
  • Built strong, trusting relationships with the team.
  • Followed experienced team members to learn basic and advanced job skills.
  • Interacted professional with guests, staff and general public.
  • Answer over 15 phone calls a day.

Stock controller

iForce
Corby, Northamptonshire
07.2021 - 03.2023
  • Monitored stock movement, swiftly addressing any discrepancies or issues identified.
  • Ensured health and safety regulations were always adhered to whilst handling stocks in the warehouse.
  • Stayed collected and calm during difficult situations and interactions.
  • Assisted team members with tasks and consistently meet targets.
  • Investigated missing items, discrepancies and losses.
  • Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
  • Documented department SOPs and enforced adherence to procedures to reduce errors.

Customer service cashier

Rafferty's
Corby, Northamptonshire
10.2019 - 04.2021
  • Managed queues effectively during busy periods, reducing wait times.
  • Operated cash register to facilitate smooth transactions.
  • Completed opening and closing procedures, ensuring store readiness.
  • Ensured customer satisfaction by providing efficient and friendly service.
  • Maintained clean work area to ensure safety and organisation.
  • Stocked shelves whilst maintaining store cleanliness and orderliness.
  • Dealt with over 20 calls a day with customer phone call orders.

Education

GCSEs - English & Maths

Lodge Park
Corby, Northamptonshire

Skills

  • Workflow organisation
  • Warehousing operations insight
  • Trained in fire safety
  • Order processing
  • Customer Service

Affiliations

  • Gym
  • Fashion
  • Holidays

Certification

Driving Licence- 8 Months

Timeline

Warehouse administrator

Stephen Sanderson Transport
05.2023 - Current

Stock controller

iForce
07.2021 - 03.2023

Customer service cashier

Rafferty's
10.2019 - 04.2021

GCSEs - English & Maths

Lodge Park

Similar Profiles

CREATE PROFILE
Faye Glithero