Shaheen Tahir

Southampton,Hamphsire

Summary

Dynamic and results-driven Sales Assistant with a proven track record in brand promotion, upselling, and exceeding sales targets. Skilled in implementing promotional strategies, utilizing retail software, and delivering exceptional customer service. Adept at engaging with customers, providing detailed product information, and creating a positive shopping experience. Friendly and approachable, with strong communication skills and the ability to efficiently handle transactions and manage stock. Passionate about driving business growth and enhancing customer satisfaction in a fast-paced retail environment.

Overview

years of professional experience

Work history

Sales Assistant

Poundland

southampton, Hampshire

01.2021 - Current

Provided excellent customer service by offering detailed product information and personalized recommendations.
Handled cash and card transactions accurately, ensuring smooth end-of-shift reconciliations.
Managed stock replenishment and deliveries to maintain product availability and store presentation.
Worked collaboratively with the team to achieve and exceed sales targets through upselling.
Maintained a clean and organized store environment to enhance the shopping experience.
Resolved customer inquiries and complaints professionally, ensuring high satisfaction levels.
Assisted in promotional activities and visual merchandising to boost sales.

Education

Bachelor of Arts - bachelors

jinnah college

01/2000 - 12/2003

Skills

Exceptional customer service and relationship-building skills
Sales expertise, including upselling and cross-selling techniques
Retail software proficiency (POS systems, inventory management)
Stock management, replenishment, and store presentation
Strong problem-solving abilities for complaint resolution

Promotional strategy implementation and visual merchandising
Excellent teamwork and leadership in a retail setting
Cash handling and accurate transaction processing
Public speaking and brand awareness promotion

Timeline