serena rodd
Newick,East Sussex
Summary
Highly organised Personal Assistant with experience supporting Head Teacher and Senior Leadership Team in busy school settings. Manages calendars, board meetings, recruitment administration and filing systems with accuracy, discretion and attention to detail. Confident in maintaining smooth communication across staff, parents and external contacts.
Overview
4
4
years of professional experience
Work History
Personal Assistant to Head Teacher
Chailey School
Chailey, East Sussex
10.2022 - Current
- Handled sensitive information with discretion, ensuring compliance with data protection regulations and policies.
- Monitored emails and correspondence, prioritising and responding on behalf of the executive to streamline workflow.
- Worked with Microsoft Word and Google Docs to complete word processing tasks.
- Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
- Updated shared calendars with accurate meeting and event information.
- Managed communication systems to enable smooth workplace connectivity.
- Prepared meeting spaces and equipment for events and presentations.
- Organised and facilitated board meetings, including preparing agendas, taking minutes, and following up on action points to support decision-making processes.
- Acted as the first point of contact for the Head Teacher, screening calls and visitors to manage access and protect time.
- Executed administrative instructions to ensure timely task completion.
- Managed complex diaries and scheduled meetings for the Senior Leadership Team to optimise their time efficiently.
- Designed and managed the school website.
- Maintained digital and physical filing systems following practices for organisation and information protection.
- Designed and implemented filing systems to enhance office organisation and efficiency.
- Communicated meeting action points to relevant staff for prompt resolution.
- Drafted correspondence and prepared presentations on behalf of the Senior Leadership Team, maintaining a high level of confidentiality and professionalism.
- Facilitated effective communication between the Head Teacher and all staff, helping to maintain a cohesive and productive team.
- Assisted with the recruitment process for the school from drafting job descriptions to organising interviews.
- Provided comprehensive support to new staff, including organising induction programmes and mentoring, to ensure seamless integration into the team.
- Communicated and listened to parents to understand requests and address concerns effectively.
- Wrote professional business correspondence to handle inquiries and complaints.
- Actively supported and mentored students on a daily basis.
Education
GCSEs -
Hampden Park School
Eastbourne, ESX01-1987
Skills
- Diary management
- Document preparation
- MS office proficiency
- Operational support
- Organisational skills
- Proactive organisation
- Attention to detail
- Confidentiality skills
- Travel arrangement
- Communication skills
- Organisational insight
- Flexibility in the work environment
Timeline
Personal Assistant to Head Teacher
Chailey School
10.2022 - Current
GCSEs -
Hampden Park School