Carole Cusworth
Manchester,Stockport
Summary
Experienced Personal Assistant at Addleshaw Goddard LLP in Manchester, proficient in Microsoft Office, administrative efficiency, and client relationship management. Demonstrated expertise in supporting senior leadership across marketing and business development, including managing firmwide photography programmes and website updates. Adept at handling complex schedules, travel arrangements, and confidential documentation with attention to detail and proactive organisation. Career goals include further enhancing administrative capabilities and contributing to strategic initiatives within a dynamic corporate environment. Proactive Personal Assistant skilled in client relationship management and communication strategy. Manages confidential information with discretion, enhancing trust and rapport with key stakeholders. Supports organisational goals through effective appointment scheduling and travel arrangements.
Overview
29
29
years of professional experience
Work History
Personal Assistant
Addleshaw Goddard LLP
Manchester, Stockport
09.1997 - Current
I joined Addleshaw Goddard in 1997 as a secretary in the Corporate department. I worked with a number of senior partners in Corporate and then progressed to working for the Business Devolpment Leadership team. My role covers all administration duties for the Chief Marketing Officer, Head of Marketing, Head of Bids, Head of International Offices, and Head of Communications. Over the last seven years I have been working with the marketing team arranging the firmwide photography programme for our offices in Manchester, Leeds, London, Edinburgh and Glasgow. My role also covers updating the website with new starters. I am a proficient user of Word, Outlook, Powerpoint and Excel
Education
GCSEs - GCSE
South Chadderton School
Manchester, MAN01-1984
Skills
- Microsoft Office
- Budget management
- Database management
- Client relationship management
- Communication strategy
- Attention to detail
- Appointment scheduling
- Problem solving
- Information organization
- Confidentiality assurance
- Administrative efficiency
- Verbal and oral communication
- Listening actively
- Travel arrangements
- Confidentiality maintenance
- Client servicing
- Empathetic listening
- MS Office expertise
- Diary management
- Professional email drafting
- Diplomatic communication
- Data entry accuracy
- Filing systems
- Typing speed and accuracy
- Travel arrangement
- Diary coordination
- Office supply management
- Punctuality assurance
- Correspondence handling
- Paper and electronic filing
- Workflow optimisation
- Professional demeanour
- Documentation
- Work diary management
- Stress resilience
- Outlook diary management
- Presentation preparation
- Proactive organisation
- Interpersonal adeptness
- Office equipment operation
- Legal documentation understanding
- Verbal articulation
- Organisational awareness
- General bookkeeping
- Document control
- Written expression
- Effective communication
- Active listening
- Decision making
- Time-management
- Customer Service
- Customer service excellence
- Positive attitude
- Accurate typing [Number] WPM
- Appointment management
- Email handling
- Document preparation
- Meeting coordination
- Calendar organization
- Microsoft PowerPoint
- Website management
- Data entry
- Time management
- Team collaboration
- Attention to Detail
- MS office proficiency
Timeline
Personal Assistant
Addleshaw Goddard LLP
09.1997 - Current
GCSEs - GCSE
South Chadderton School