Sebastian Ciepluch
London
Summary
Dedicated with expertise in customer service and hospitality etiquette, demonstrating patience under pressure and a strong service orientation. Skilled in order processing, cash handling, and quality control, ensuring seamless operations and exceptional guest experiences. Committed to maintaining high personal hygiene standards and adhering to table setting rules, aiming to advance in the hospitality industry by leveraging core competencies to enhance service delivery.
Overview
1
1
year of professional experience
21
21
years of post-secondary education
Work history
Head bartender
Betto Tapas Restaurant & Cocktail Bar
London
03.2025 - Current
- Managed bar operations to maintain efficiency.
- Maintained high cleanliness standards, ensured compliance with health regulations.
- Resolved customer complaints promptly, maintained business reputation.
- Ensured customer satisfaction by providing excellent service.
- Conducted staff training for improved performance.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Completed end-of-day cleanup to reset bar for next day.
Education
A-Levels - Psychology
Graveney School
London 09.2024 - 08.2026
A-Levels - Media Studies
Graveney School
London 09.2024 - 08.2026
BTEC - Business Studies
Graveney School
London 09.2024 - 08.2026
AS-Level - Psychology
Graveney School
London 09.2024 - 08.2025
AS-Level - Media Studies
Graveney School
London 09.2024 - 08.2025
GCSEs - English Literature
Graveney School
London 09.2022 - 08.2024
GCSEs - English Language
Graveney School
London 09.2022 - 08.2024
GCSEs - Maths
Graveney School
London 09.2022 - 08.2024
GCSEs - Combined Science
Graveney School
London 09.2022 - 08.2024
GCSEs - History
Graveney School
London 08.2022 - 08.2024
GCSEs - Economics
Graveney School
London 09.2022 - 08.2024
GCSEs - Religious Studies
Graveney School
London 09.2022 - 08.2024
Skills
- Patience under pressure
- Table setting rules
- Personal hygiene standards
- Order processing
- Hospitality etiquette
- Service orientation
- Customer Service
- Cash handling
- Quality Control
Languages
English
Native
Polish
Native
Affiliations
- Football
- Gym
- Music
- Fashion and streetwear
Accomplishments
DofE Bronze - Completed in 2022
DofE Silver - Completed in 2023
References
References available upon request.
Timeline
Head bartender
Betto Tapas Restaurant & Cocktail Bar
03.2025 - Current
A-Levels - Psychology
Graveney School
09.2024 - 08.2026
A-Levels - Media Studies
Graveney School
09.2024 - 08.2026
BTEC - Business Studies
Graveney School
09.2024 - 08.2026
AS-Level - Psychology
Graveney School
09.2024 - 08.2025
AS-Level - Media Studies
Graveney School
09.2024 - 08.2025
GCSEs - English Literature
Graveney School
09.2022 - 08.2024
GCSEs - English Language
Graveney School
09.2022 - 08.2024
GCSEs - Maths
Graveney School
09.2022 - 08.2024
GCSEs - Combined Science
Graveney School
09.2022 - 08.2024
GCSEs - Economics
Graveney School
09.2022 - 08.2024
GCSEs - Religious Studies
Graveney School
09.2022 - 08.2024
GCSEs - History
Graveney School
08.2022 - 08.2024