- Massive interest in all things nerdy, Star Wars, Movies, Video Games Starting out on my first Warhammer army
- Spending a lot of my free time renovating my own house
- Once a while i like to play musical instruments including Guitar
Ahren McGovern
Prestonpans,East Lothian
Summary
Skilled Head Bartender with expertise in bar management, customer service, and mixology. Trained staff, developed innovative menus, and managed high-volume shifts while ensuring service quality. Participated in cocktail competitions and created customised drinks to boost customer satisfaction. Focused on enhancing team collaboration and service standards.
Overview
6
6
years of professional experience
Work History
Head Bartender/ Bartender
NQ64
Edinburgh
05.2022 - Current
- Trained new and existing staff on bartending techniques and bar standards to enhance service quality.
- Supported training of staff on new menus to ensure smooth implementation and customer satisfaction.
- Participated in multiple cocktail competitions for Bristol Syrup Co, Giffard, and other brands.
- Showcased mixology skills and customer service to motivate team members and elevate customer experience.
- Supported a team of bartenders to promote a collaborative environment.
- Managed high-volume shifts serving up to 200 customers while maintaining service quality.
- Customised drink orders based on customer preferences.
- Created a friendly atmosphere to encourage repeat business.
- Prepared ingredients and mixed special cocktails for customers.
- Facilitated team meetings to encourage feedback for service improvements.
- Has experience in table service, especially in a high-stress environment and bar that is not tailored for table service
Bartender
TGI Fridays
Edinburgh
04.2020 - 05.2022
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Took customer orders and prepared drinks according to best practices, ensuring customer satisfaction.
- Mixed cocktail ingredients using shakers, blenders and ice-crushers.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar promptly, removing discarded items and spills to uphold professional appearance.
- Washed and organised glassware after use, ensuring timely availability for customer service.
Education
Certificate of Higher Education -
Preston Lodge
Edinburgh, EDHSkills
- Mixology techniques
- Cocktail preparation
- Cocktail creation
- Knowledge of drink recipes
- Menu development
- High-volume service
- Bar management
- Customer service
- Customer customisation
- Bar cleaning procedures
- Staff training
- Team collaboration
- Patience under pressure
- Positive attitude
- Communication
Interests
Timeline
Head Bartender/ Bartender
NQ64
05.2022 - Current
Bartender
TGI Fridays
04.2020 - 05.2022
Certificate of Higher Education -
Preston Lodge