Scott Mckechnie
Carlisle,Cumberland
Overview
22
22
years of professional experience
Work History
Administrator
Cumbria County Council
Carlisle, Cumbria
07.2004 - Current
- Managed daily administrative tasks, including scheduling meetings and organising files, to enhance office efficiency.
- Oversaw day-to-day office operations, organising correspondence, managing incoming calls, and creating business records to support team functions.
- Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Coordinated interdepartmental communications to schedule meetings and keep the company informed on critical matters.
- Scheduled appointments and maintained master calendar.
- Managed client communications by answering phones and corresponding through email.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Managed client correspondence, order tracking and data communications.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Collaborated closely with other managers to smooth and improve office operations.
- Executed event planning and management for corporate functions and meetings.
- Established new filing systems and assigned corresponding tracking numbers for easy retrieval.
Education
Earnock High School
Hamilton Skills
- General office administration
- Administrative procedures
- Record-keeping
- Scheduling coordination
- Event planning
- Attention to detail
- Written communication
- Verbal communication
- Written and verbal communication
- Team collaboration
- Highly organised
- Customer relationship building
Football and walking
- I have always enjoyed walking for exercise.
Timeline
Administrator
Cumbria County Council
07.2004 - Current
Earnock High School