Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sally Maycock

Leeds,West Yorkshire

Summary

Detail-oriented Administrator skilled in managing daily office tasks and maintaining organised filing systems. Delivers high-quality customer service by effectively addressing client enquiries and resolving issues. Supports operational efficiency through proficient scheduling and document control.

Overview

6
6
years of professional experience

Work History

Administrator

TGC Ltd
Leeds, West Yorkshire
04.2025 - 09.2025
  • Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
  • Managed client communications by answering phones and corresponding through email.
  • Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
  • Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
  • Managed client correspondence, order tracking and data communications.
  • Completed daily billing, collections and reporting duties.
  • Set up new files and assigned tracking numbers.

PPM Administrator

Graham Construction
Leeds, West Yorkshire
12.2019 - 09.2024
  • Managed and oversaw daily operations of the maintenance department, prioritising workload for optimal productivity.
  • Maintained detailed logs of repairs and adjustments to support operational transparency.
  • Documented maintenance activities to create comprehensive records for audits and analysis.
  • Resolved customer issues and complaints effectively to enhance satisfaction.
  • Achieved outstanding customer satisfaction through effective team management.

Education

NVQ Level 2 - Fine Art

Leeds City College
Leeds
01-2010

GCSEs - High School

Rodillian High School
Leeds

Skills

  • Office administration
  • General office administration
  • Document control
  • Data management
  • Microsoft Excel
  • Invoicing
  • Scheduling meetings
  • Record keeping
  • Workflow management
  • Customer service
  • Customer relationship management
  • Client correspondence
  • Issue resolution
  • Team coordination

Interests

  • Attending live music events and outdoor festivals
  • Exploring new restaurants and cuisines
  • Travelling and experiencing different culturrs and destinations
  • Spending quality time with family and friends

Timeline

Administrator

TGC Ltd
04.2025 - 09.2025

PPM Administrator

Graham Construction
12.2019 - 09.2024

NVQ Level 2 - Fine Art

Leeds City College

GCSEs - High School

Rodillian High School
Sally Maycock