Savannah Cooper
Todmorden,Lancashire
Summary
Dedicated professional with comprehensive understanding of NHS policies and exceptional computerised note-taking skills. Demonstrates mastery in time management, handling medical records, and discharge procedures. Known for high empathy levels and multitasking capabilities, efficiently performing clerical duties while adhering to infection control protocols. Possesses extensive health service knowledge, aiming to contribute to the improvement of patient care and operational efficiency within healthcare settings.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Ward clerk
Northern Care Alliance
Bury, Manchester
07.2022 - Current
- Increased efficiency of ward operations with meticulous record keeping.
- Communicated effectively with all levels of staff resulting in improved workflow.
- Offered emotional support to patients and their families, fostering a positive environment.
- Handled incoming calls professionally directing them appropriately within the department.
- Coordinated appointments for patients, improving treatment timelines.
- Filing notes and results in a correct manner.
- Maintained clean and tidy environment, enhancing patient experience.
- Provided accurate information to visitors with prompt responses to inquiries.
- Maintained patient records for smooth hospital functioning.
Ward clerk
Northern Care Alliance
Oldham, Manchester
07.2021 - 02.2022
- Increased efficiency of ward operations with meticulous record keeping.
- Communicated effectively with all levels of staff resulting in improved workflow.
- Coordinated appointments for patients, improving treatment timelines.
- Liaised with other departments for seamless operations within the ward.
- Checked and updated medical records regularly contributing towards accurate diagnoses.
- Offered emotional support to patients and their families, fostering a positive environment.
- Handled incoming calls professionally directing them appropriately within the department.
Cleaner
ScS
Oldham, Manchester
12.2019 - 07.2020
- Promoted good maintenance habits amongst team members through regular training sessions.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Kept communal areas tidy and well-organised for optimal functionality.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Emptied and cleaned trash cans following procedures.
- Kept floors clean with regular sweeping, vacuuming and mopping.
Education
A-Levels - Public Services Level 3
Burnley College
Burnley 09.2018 - 08.2019
A-Levels - Public Services Level 2
Burnley College
Burnley 09.2017 - 08.2018
GCSEs - English
Wardle Academy
Rochdale 09.2016 - 08.2017
GCSEs - Mathematics
Wardle Academy
Rochdale 09.2016 - 08.2017
GCSEs - IT
Wardle Academy
Rochdale 09.2016 - 08.2017
GCSEs - Science
Wardle Academy
Rochdale 09.2016 - 08.2017
Skills
- NHS policies comprehension
- Computerised note-taking
- Time management mastery
- Medical records handling
- Discharge procedures familiarity
- Multitasking capabilities
- High empathy levels
- Health service knowledge
- Clerical duties efficiency
- Infection control protocols
Affiliations
- Reading
- Walking
- Baking
Accomplishments
Accelerated Leader Development Course - March 2025
Timeline
Ward clerk
Northern Care Alliance
07.2022 - Current
Ward clerk
Northern Care Alliance
07.2021 - 02.2022
Cleaner
ScS
12.2019 - 07.2020
A-Levels - Public Services Level 3
Burnley College
09.2018 - 08.2019
A-Levels - Public Services Level 2
Burnley College
09.2017 - 08.2018
GCSEs - English
Wardle Academy
09.2016 - 08.2017
GCSEs - Mathematics
Wardle Academy
09.2016 - 08.2017
GCSEs - IT
Wardle Academy
09.2016 - 08.2017
GCSEs - Science
Wardle Academy
09.2016 - 08.2017
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