Sarrinah Akther
Summary
Friendly and outgoing professional with strong customer service and communication skills. Experienced in training, attentive listening, and data confidentiality. Skilled in appointment coordination, mail organization, and office communication. Positive, patient, and dependable with excellent relationship-building, calendar management, and data entry abilities.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Volunteer youth worker
Mr Rhys
London
2024.08 - 2025.09
- Established a safe, inclusive environment, promoting diversity and respect.
- Managed conflict resolution sessions for better peer-to-peer relationships.
Dental Nurse Trainee
Dr Mian
London
2025.04 - 2025.06
- Uploaded and updated accurate patient records on computer system, adhering to patient confidentiality policies.
- Arranged appointments using online booking system.
- Maintained a high level of service whilst dealing with client queries and complaints.
- Maintained clean and tidy work area; facilitated a sanitary environment conducive prior to patients' arrival, to healthcare services.
- Comforted anxious patients, leading to positive clinic experiences.
- Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
Education
GCSEs -
Langdon Park School
London 2019.09 - 2024.08
A-Levels - Health and Social care Level 3
Mulberry UTC
London 2024.08 - 2026.09
Childcare
Work Experience
London 2024.07 - 2024.07
Skills
- Level 2 QNUK AWARD ON THE PRINCIPLES OF CUSTOMER SERVICE (RQF)
- Trustworthiness
- Employment skills training
- Assertiveness
- Creativity and innovation
- Patient and supportive
- Attentive listening
- Data confidentiality
- Customer Service
- Communication skills
- Team Leadership
- Public speaking
- Positive attitude
Languages
English
Fluent
Hindi
Elementary
Spanish
Elementary
Bengali
Elementary
Timeline
Dental Nurse Trainee
Dr Mian
2025.04 - 2025.06
Volunteer youth worker
Mr Rhys
2024.08 - 2025.09
A-Levels - Health and Social care Level 3
Mulberry UTC
2024.08 - 2026.09
Childcare
Work Experience
2024.07 - 2024.07
GCSEs -
Langdon Park School
2019.09 - 2024.08