Computer operator
- Monitored systems to identify and resolve equipment failures or errors in performance.
- Maintained records of daily data communication transactions, problems and remedial actions taken.
- Inspected hardware components, identifying and replacing faulty equipment.
- Followed design and installation specifications to configure systems and equipment.
- Worked flexibly on shift basis.
- Evaluated new technologies and provided insights for potential system enhancements.
- Modified web pages to address performance or user experience issues.
- Defined and documented disaster recovery plan and procedures.