Sarmila B K
EDINBURG,United Kingdom
Summary
Service-oriented professional with extensive experience in customer service and fine dining. Proven expertise in food and beverage service, table setting, and safe food handling, contributing to exceptional dining experiences. Recognized for strong memory and attention to detail, particularly in glass and cutlery polishing. Focused on enhancing customer engagement through refined service techniques.
Overview
2
2
years of professional experience
Work history
Waitress Assistant
The Chimney Restaurant
Kathmandu, Nepal
09.2023 - 07.2025
- Maintained accurate stock records to support effective inventory management.
- Contributed to menu planning, enhancing variety and innovation.
- Addressed customer queries and complaints promptly to ensure satisfaction.
- Assisted in food preparation, facilitating prompt service during peak hours.
Education
International Hospitality Tourism and Event Manage - Hospitality Management
Queen Margaret University
Edinburgh 09.2025 -
Skills
- Service-oriented mindset
- Customer Service
- Beverage serving
- Strong memory capacity
- Food serving
- Table setting
- Glass and cutlery polishing
- Safe food handling
- Fine dining service
- Customer engagement
Affiliations
- Team & Social Activities
- Photography and creative decoration
Accomplishments
- Customer Service Awards- Highest Guest Satisfaction Rating
- Performance & Productivity Achievements
- Teamwork & Leadership Recognition
Languages
English
Elementary
Hindi
Elementary
References
References available upon request.
Timeline
International Hospitality Tourism and Event Manage - Hospitality Management
Queen Margaret University
09.2025 -
Waitress Assistant
The Chimney Restaurant
09.2023 - 07.2025