Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Sarah Wasfi

Rugby,Warwickshire

Summary

Professional with experience in customer service as an assistant receptionist. Skilled in scheduling appointments, handling customer inquiries, and ensuring that customers have an enjoyable experience. Expertise in keeping the reception area clean, offering support services, and administrative services. Efficient communicator with good team-working and multitasking skills.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Reception assistant

Bilton kitchen company
Rugby, Warwickshire
06.2024 - 03.2026

Responsibilities

  • Assisted customers by greeting them and creating a welcoming front-of-house environment
  • Coordinated appointment bookings and responded to customer enquiries both in person and over the phone
  • Served refreshments and maintained a clean, welcoming showroom environment
  • Handled daily reception duties, including answering phone calls and managing schedules
  • Collaborated with staff to enhance customer service and support smooth daily operations
  • Performed administrative tasks and maintained accurate customer records

Achievements

  • Recognised for excellent customer service and communication skills
  • Successfully multitasked in a busy customer-facing environment
  • Helped maintain an organised and professional atmosphere for clients and staff

Education

A-Levels - Chemistry, Biology and Business

Lawrence Sheriff
Rugby
09.2024 -

GCSEs - 9 GCSEs (7 8s and 2 6s) including english and maths

Princethorpe College
Rugby
09.2023 - 08.2024

Skills

  • Front-of-house customer service
  • Appointment management
  • Customer inquiry handling
  • Positive customer experience
  • Hospitality support
  • Reception area maintenance
  • Operational support
  • Administrative assistance
  • Team collaboration
  • Communication skills
  • Multitasking ability
  • Attention to detail

Affiliations

  • Pilates and fitness, helping to maintain focus, discipline, and wellbeing
  • Baking, enjoying creative and detail-focused activities
  • Walking dogs and spending time outdoors

Timeline

A-Levels - Chemistry, Biology and Business

Lawrence Sheriff
09.2024 -

Reception assistant

Bilton kitchen company
06.2024 - 03.2026

GCSEs - 9 GCSEs (7 8s and 2 6s) including english and maths

Princethorpe College
09.2023 - 08.2024
Sarah Wasfi