Dynamic and experienced person skilled in community outreach and coordination. Engages people and community/partner agencies to deliver tailored support and improve outcomes. Creates and implements innovative engagement activities that address diverse needs. Skilled communicator to deliver concise pertinent information to achieve outcomes in a Whitehaven friendly way. Focused on achieving outcomes but stays relational.
Overview
18
18
years of professional experience
Work History
Early Help Family Worker
Cumberland Council
Cumberland, Cumbria
03.2025 - Current
This was a start-up project so mapped out the area risk assessed sites for outreach, liaised with many community organisations to enable outreach to happen.
Liaised between families and community agencies to provide comprehensive care and support.
Created and maintained comprehensive case files, documenting outcomes and next steps.
Collaborated with team members to achieve target results.
Engaged with Families to better understand needs to inform offer in Cumberland Family Hubs.
Created the overall outreach offer including Schools according to need.
Used skills to produce posters/leaflets using correct branding for the purpose of Hub2U.
Built and maintained courteous and effective working relationships.
Picked up additional tasks to aid team success.
Planned creative. fun engagement activities for a range of topics.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Senior Teaching Assistant/HLTA
Mayfield School
Whitehaven/Cockermouth, Cumbria
09.2020 - 02.2025
Managed classroom behaviour by implementing effective strategies, maintaining a respectful and orderly environment.
Collaborated with team members to achieve target results.
Met schedule using excellent planning and coordination skills.
Prepared a range of written communications, documents and reports.
Provided one-to-one support to pupils requiring additional help, enhancing their learning outcomes.
Established positive relationships with students, leading by example and responding appropriately to classroom needs.
Helped students master learning concepts through one-on-one and small group tutoring.
Offered emotional support and guidance to pupils, fostering resilience and well-being.
Encouraged pupil participation and interaction, cultivating a supportive classroom community.
Coordinated with teachers to identify pupils' areas of difficulty, facilitating targeted interventions.
Provided stimulating learning environments, motivating students to engage with class activities and reach potential.
Supported diverse learning needs through tailored assistance, enhancing pupil engagement and understanding.
Community Volunteer Manager
Safe Families
Cumberland, Cumbria
08.2018 - 08.2020
Mapped areas and built a database, recruiting 80 volunteers across Cumberland by August 2020.
Developed relationships with local churches charities and organisations to enable me to deliver a presentation to explain the aims of Safe families: to reduce the flow of children going into care but support the family at the earliest opportunity and to help build a support network to stop further needs.'
Remove 'I' planned information/other events to support the needs of the programme.
Interviewed prospective volunteers, prepared reports, and presented them to internal panel for approval.
Senior Teaching Assistant
Whitehaven Academy
Whitehaven, Cumbria
09.2008 - 07.2018
Supported classroom teacher in planning and implementing educational activities, fostering a stimulating learning environment.
Facilitated learning for pupils through tailored support and engagement strategies.
Served as a form tutor for a group of 10 pupils with SEND, providing pastoral care and liaising with parents.
Managed classroom behaviour by implementing effective strategies, maintaining a respectful and orderly environment.
Promoted positive social and emotional development in children while monitoring and communicating their progress and concerns.
Enhanced student wellbeing by encouraging health, safety and good behaviour.
Provided 1:1 and group support for class activities and outdoor recreation.
Oversaw children's activities and play, ensuring safety and effectively addressing behavioural issues.
Organised classroom materials and resources, ensuring availability and readiness for daily activities.
Education
Bachelor of Arts - English Language and Literature
The Open University
01-2022
NVQ Level 4 - Advice and Guidance
University of Lancaster
Lancaster, LAN
NVQ Level 3 - Early Years Care and Education
Lakes College
Skills
Community outreach
Volunteer recruitment
Resource coordination
Communication strategies
Relationship building
Event planning
Creative facilitation
Report writing
Positive attitude
Creative thinking
Time-management
Decision making
Active listening
Self-awareness
Effective communication
Relationship-building
Project planning
Customer engagement
Multi-agency working
Report-writing
Computer literacy
Client-Centred approach
Public speaking
Hobbies and interests
I enjoy swimming in the sea and lakes, reading and spending time with husband and 2 sons and their families- we all live on Kells and withing 5 minutes of each other.
Timeline
Early Help Family Worker
Cumberland Council
03.2025 - Current
Senior Teaching Assistant/HLTA
Mayfield School
09.2020 - 02.2025
Community Volunteer Manager
Safe Families
08.2018 - 08.2020
Senior Teaching Assistant
Whitehaven Academy
09.2008 - 07.2018
Bachelor of Arts - English Language and Literature
Early Childhood Educator / Family Support Specialist at Private Clients & Child ExportEarly Childhood Educator / Family Support Specialist at Private Clients & Child Export