Sarah McPoland

Complete and maintain personal development plan as well as account development plans for clients.
Manage client accounts, creating positive relationships, setting, and managing expectations, and providing best advice.

Development and articulation of an in-depth understanding of internal networks and business process for orchestration of project deployments.
Understanding commercial agreements and working within client budgets to negotiate business that suits all parties involved.
Maintenance of an effective virtual team with regional team and wider VMO2 team network.
Building effective cross-functional working relationships both internally and externally.

Sell VMO2 product and service portfolio into the customer account base and demonstrate year on year growth.

Ensure familiarity of and adherence to all processes and procedures within VMO2.

Supporting, helping and leading colleagues with their work and getting involved in day-to-day activities as and when required.

Training new or less experienced staff.
Actively supporting and communicating with colleagues, customers and managers.

Make contacts and act as a liaison point between The Centre and a wide range of businesses and organisations in the city-region and wider.
Excellent organisational skills for event management.
The ability to market events – via a wide range of channels – to key stakeholders.
Confident ‘in-person’ networker, with an understanding of networking via social media.