Sarah Khan
Sheffield,Sheffield
Summary
Fragrance Specialist experienced in personalised scent consultations and customer satisfaction enhancement. Achieved consistent sales growth through exceptional customer service and consultative selling, exceeding personal sales targets by 20%. Focused on fostering brand loyalty through in-depth product knowledge and expertise in luxury beauty and fragrance.
Overview
8
8
years of professional experience
Work history
Retail Assistant
SHIK Style (Modest Fashion brand)
2019.01 - 2019.06
- Conducted market research to improve brand appeal and strengthen customer engagement.
- Managed social media campaigns to increase online visibility and reach.
- Developed product designs and marketing strategies aligned with current fashion trends.
Fragrance consultant
DXB PERFUME
Sheffield Meadowhall
2026.05 - Current
- Guided customers in understanding scent families, improving fragrance selection experience.
- Suggested appropriate fragrances based on individual tastes and preferences leading to enhanced customer loyalty.
- Established positive relationships with prospective clients, fostering trust and loyalty.
- Delivered after-sales service through follow ups and complaint resolution, enhancing brand reputation.
Professional Wedding Photographer
Self-Employed
2019.01 - 2026.07
- Managed photography business specialising in weddings and events, ensuring high-quality service and client satisfaction.
- Oversaw client relations, bookings, and post-production editing to streamline processes and enhance customer experience.
- Delivered exceptional customer service, reinforcing strong professional brand and fostering positive client relationships.
Beauty Advisor
Sephora
2025.11 - 2026.01
- Advised diverse customers on fragrances and beauty products, enhancing their purchasing decisions.
- Delivered professional makeup applications, offering personalised product recommendations to enhance customer satisfaction and sales.
- Provided exceptional customer service in fast-paced retail, fostering customer loyalty and satisfaction.
- Maintained high standards of product presentation and store cleanliness, contributing to a welcoming shopping environment.
- Supported promotional campaigns and peak trading periods.
Supervisor
Scentude (Niche Fragrance Retailer)
2025.06 - 2025.10
- Led and supported staff to achieve sales targets and maintain high customer service standards.
- Supervised daily retail operations within a niche fragrance environment.
- Delivered personalised fragrance consultations, demonstrating expert knowledge of niche and luxury perfumes.
- Interviewed and assessed candidates for perfume sales positions, contributing to hiring decisions.
- Managed stock control, visual merchandising, and opening/closing procedures.
- Handled cash transactions and resolved customer queries professionally.
Fragrance Expert
DXB Perfume, Meadowhall
2024.12 - 2025.05
- Delivered tailored sales consultations, enhancing customer satisfaction and loyalty.
- Maintained kiosk standards while efficiently managing cash transactions.
- Received, checked, and merchandised stock deliveries to ensure optimal product availability.
Support Worker
Northern General Hospital (NHS Professionals)
2022.01 - 2024.01
- Supported daily living activities, prioritising patient comfort and safety.
- Delivered compassionate care and support to enhance patient well-being in a hospital environment.
- Collaborated with healthcare professionals to provide tailored, person-centred care.
Education
BSc (Hons) - Adult Nursing
Sheffield Hallam University
Access to Health Science - undefined
BTEC Health and Social Care - undefined
Business Studies, Biology, IFS Exam
Hillsborough College
undefined
Fir Vale School Academy Trust
Skills
- Sales techniques
- Client relationship management
- Product Knowledge
- Time Management & Organisation
- Teamwork & Collaboration
- Problem-Solving & Initiative
- Interpersonal communication
- Social media marketing
References
Available upon request.
Volunteer Experience
Weston Park Hospital, Volunteer, 2019-06, Supported cancer patients by providing information on hospital support and advisory services., Encouraged participation in hospital-led activities and support events., Gained valuable insight into oncology care and patient advocacy.
Training
- Completed a two-day training course on mentoring children with trauma or low self-esteem.
- Developed skills in safeguarding, confidentiality, and professional boundaries.
- Received a certificate of attendance for completion.
Timeline
Fragrance consultant
DXB PERFUME
2026.05 - Current
Beauty Advisor
Sephora
2025.11 - 2026.01
Supervisor
Scentude (Niche Fragrance Retailer)
2025.06 - 2025.10
Fragrance Expert
DXB Perfume, Meadowhall
2024.12 - 2025.05
Support Worker
Northern General Hospital (NHS Professionals)
2022.01 - 2024.01
Retail Assistant
SHIK Style (Modest Fashion brand)
2019.01 - 2019.06
Professional Wedding Photographer
Self-Employed
2019.01 - 2026.07
Access to Health Science - undefined
BTEC Health and Social Care - undefined
Business Studies, Biology, IFS Exam
Hillsborough College
undefined
Fir Vale School Academy Trust
BSc (Hons) - Adult Nursing
Sheffield Hallam University