Sarah Collier
Canvey Island,Essex
Summary
Dedicated professional with strong leadership skills, proficiency, empathy and patience in all interactions, with extensive training in safeguarding, food hygiene, and paediatric first aid. Skilled in staff scheduling and mentoring, aiming to foster a supportive and efficient work environment. Committed to continuous improvement and excellence in service delivery.
Overview
27
27
years of professional experience
1
1
Certification
Work history
Nursery Room Lead
Northwick Park Primary and Nursery Academy
Canvey Island, Essex
09.2019 - Current
- Managed daily operations of the nursery ensuring compliance with Ofsted regulations.
- Established strong relationships with parents and carers providing regular updates on their child's progress and well-being.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Applied paediatric first aid and managed incidents with calm and composure.
- Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
- Delivered rich learning opportunities for children with diverse abilities.
- Collaborated effectively with staff team to ensure high quality care provision.
- Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
- Safeguarded children appropriately to meet legal requirements.
Assistant manager
Superdrug
Leigh on sea, Essex
11.2008 - 02.2015
- Supported Manager to ensure smooth daily operations in a busy retail environment.
- Performed cash handling duties, reduced discrepancies in daily takings.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Oversaw recruiting new team members, kept all HR files up to date, conducted staff appraisal, scheduling team rota's.
- Maintained security measures within store premises, ensured minimal loss due to theft or damage of goods.
- Improved customer satisfaction by assisting with enquiries, handling complaints and providing product information.
Supervisor
Morrisons
Hadleigh, Essex
03.2005 - 11.2008
- Managed stock control with precise inventory checks.
- Planned product layouts in collaboration with visual merchandising specialists, optimising sales opportunities.
- Monitored daily cash handling and till reconciliation for accuracy of transactions.
- Enforced health and safety regulations, ensuring a safe working environment for all staff members.
- Provided training to new employees, enhancing team efficiency.
- Resolved customer complaints to maintain positive store reputation.
- Supervised team members, ensuring high standards of service.
Supervisor
Iceland
Southend-on-Sea, Essex
09.1998 - 09.2005
- Monitored employee attendance records for maintaining discipline within the team.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Performed surprise checks, maintained high level of staff integrity.
- Improved accuracy by implementing new cash handling procedures.
- Provided training to staff on effective cash handling techniques for improved performance.
- Supported sales team with timely till float preparation to facilitate smooth transactions.
- Oversaw end-of-day reconciliation process for error-free closing procedures.
- Arranged banking collections and change deliveries.
Education
GNVQ - Health & Social Care
South Essex College
Southend-on-Sea 09/1997 - 07/1998
NCFE Level 2 - For The Children And Young People's Workforce
Eden Training
Leigh-on-Sea, Southend-on-Sea 01/2018 - 07/2018
Skills
- Calm under pressure
- Communication skills
- Leadership
- Resourcefulness
- Public Relations
Affiliations
- Baking
- Reading
Certification
Function Skills Maths level two
Function Skills English level two
Paediatric First aid
Basic food hygiene certificate
References
References available upon request.
Timeline
Nursery Room Lead
Northwick Park Primary and Nursery Academy
09.2019 - Current
Assistant manager
Superdrug
11.2008 - 02.2015
Supervisor
Morrisons
03.2005 - 11.2008
Supervisor
Iceland
09.1998 - 09.2005
GNVQ - Health & Social Care
South Essex College
09/1997 - 07/1998
NCFE Level 2 - For The Children And Young People's Workforce
Eden Training
01/2018 - 07/2018