Sara Wood
Dumbarton,Select
Summary
Recently completed final primary teaching placement and looking for a job in hospitality. Friendly with great people skills and customer service background. Dedicated to creating memorable customer experiences while offering high quality and efficient service. Committed to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and thrives multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista and Waitress
Coach House Coffee Shop
Luss, Argyll and Bute
01.2021 - 08.2024
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Provided a warm and welcoming atmosphere to customers.
- Performed cash handling duties accurately to maintain financial integrity.
- Assisted in inventory control measures for effective stock management.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Promoted seasonal beverages effectively increasing their uptake.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
- Trained new and junior staff members on coffee-making techniques and waitressing.
Waitress
Miller and Cook
Dumbarton , West Dunbartonshire
08.2023 - 12.2023
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management.
- Collaborated with kitchen staff to ensure order accuracy.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Followed health and hygiene standards when handling food and cleaning restaurant.
- Built and maintained strong working relationships with regular customers.
Barista
Common Ground
Dumbarton, West Dunbartonshire
04.2022 - 07.2022
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Completed open and closing duties, independently ran the cafe on Sundays.
- Participated in regular training sessions to stay updated on product changes or new releases.
Apprentice Nursery Practitioner
WDC
Dumbarton , West Dunbartonshire
08.2020 - 08.2021
- Promoted a safe and stimulating environment by managing nursery resources effectively.
- Fostered positive relationships with parents for better understanding of child's needs.
- Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
- Assisted in meal preparation for nourishing the children properly.
- Supported teachers with daily routines for smoother classroom operation.
- Facilitated outdoor activities, promoting physical health among youngsters.
- Collaborated with other nursery staffs to ensure efficient day-to-day operations.
- Supported special needs children individually enhancing inclusivity within the setting.
Education
Bachelor of Science - Primary Education Specialising in Early Child Development
University of Stirling
Stirling 08.2021 -
Scottish Qualifications Certificate -
Dumbarton Academy
08.2014 - 05.2019
Skills
- Customer Service
- Health and Safety
- Multitasking
- Attention to Detail
- Teamwork and collaboration
- Specialty coffee
- Inventory and stock management
References
References available upon request.
Timeline
Waitress
Miller and Cook
08.2023 - 12.2023
Barista
Common Ground
04.2022 - 07.2022
Bachelor of Science - Primary Education Specialising in Early Child Development
University of Stirling
08.2021 -
Barista and Waitress
Coach House Coffee Shop
01.2021 - 08.2024
Apprentice Nursery Practitioner
WDC
08.2020 - 08.2021
Scottish Qualifications Certificate -
Dumbarton Academy
08.2014 - 05.2019
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