Sanjay Subramani
Cannock,Stardfordshire
Summary
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Overview
1
1
year of professional experience
Work History
Assistant manager
MR Service Station Ltd
Chasetown, Staffordshire
10.2024 - Current
- Assist in recruitment process to build an effective workforce.
- Streamline store operations with efficient scheduling.
- Improve customer service by implementing new procedures and protocols.
- Maintain high standards of store cleanliness, enhancing shopping experience for customers.
- Conduct team meetings on a regular basis, promoting open communication within the team.
- Minimise inventory loss for improved profit margins.
Customer service assistant
BP
Sutton
11.2023 - 09.2024
- Collaborate well within a team setting, fostering a positive working atmosphere .
- Improve customer relations by managing customer complaints effectively.
- Handle cash transactions accurately, maintaining financial integrity of the till.
- Process returns and exchanges swiftly, enhancing customer satisfaction levels.
- Manage time efficiently during peak hours to limit customer waiting periods.
Education
Master of Science - Management with PDP
BPP University
London 12.2024 -
Bachelor of Engineering - ECE
Kongunadu College of Engineering & Technology
India 05.2019 - 03.2023
Skills
- Communication proficiency
- Customer Service
- Team Leadership
- Interpersonal communication
- Product knowledge
- Public speaking
- Staff rota arrangement
- Scheduling employees
- Sales Leadership
- Staff mentoring
Affiliations
- I like to read books and it gives me new insights about life.
- Playing cricket which makes me feel thrilled and excited. It improves leadership skill
Languages
Tamil
Native
English
Advanced
References
References available upon request.
Timeline
Master of Science - Management with PDP
BPP University
12.2024 -
Assistant manager
MR Service Station Ltd
10.2024 - Current
Customer service assistant
BP
11.2023 - 09.2024
Bachelor of Engineering - ECE
Kongunadu College of Engineering & Technology
05.2019 - 03.2023
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