Highly organised and work-focussed creative, with 6 years customer service experience in bars. Offering strong leadership and communication skills, combined with conflict resolution skills and ability to create a welcoming atmosphere.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work history
Bar supervisor
Daltons
Brighton, UK
04.2024 - 08.2025
Supervised team members to ensure excellent service delivery.
Managed cash flow, ensuring correct transaction procedures were followed.
Offer friendly, efficient customer service and handled challenging situations with ease.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Music venue staff
Green Door Store
Brighton, UK
05.2023 - 04.2024
Ensured customers and artists were comfortable
Worked unsociable hours
Bar staff
Wetherspoons
Brighton/Leatherhead, UK
09.2021 - 04.2023
Education
Masters - Music Production/Business
Waterbear
Bachelor of Arts - Popular Music Performance
BIMM
Level 3 Extended Diploma - Music
ACM
GCSEs - English Language and Literature, Maths, Sciences, Geography, History, Spanish
St Johns Leatherhead
Skills
Professional customer service attitude
Team leadership and encouragement
Strong communication skills
Conflict resolution
Computer programs (Excel, Word, Powerpoint)
Strategic mindset
Problem solving
Project management
Timeline
Bar supervisor
Daltons
04.2024 - 08.2025
Music venue staff
Green Door Store
05.2023 - 04.2024
Bar staff
Wetherspoons
09.2021 - 04.2023
Bachelor of Arts - Popular Music Performance
BIMM
Level 3 Extended Diploma - Music
ACM
Masters - Music Production/Business
Waterbear
GCSEs - English Language and Literature, Maths, Sciences, Geography, History, Spanish