Jordan Stewart
Summary
Hard worker with experience in multiple different fields of work. Demonstrated history of meeting company goals and promoting best practices. I handle well when under pressure, always keep a good mindset and never give up and i adapt to challenges with my best efforts and resilience.
Overview
7
7
years of professional experience
Work history
Customer Service
BT
Dundee
2025.05 - Current
- Helped customers through using good customer service skills.
- Enhanced good call centre reputation with solving customers problems quickly and efficiently.
- Handled phone inquiries promptly.
Tesco Call Centre
Adecco
Dundee
2023.02 - 2024.04
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Handled calls from customers, assisted customers with queries
- Resolved customer issues and processed orders resulting in higher satisfaction ratings
Warehouse Operative
C J Lang & Son Ltd
Dundee
2021.06 - 2023.02
- Key skills/Qualities: Operating the voice activated system
- Carrying out functions including intake, put-away, replenishment
- Assisting with site duties
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Customer Assistant
JD Sports
Dundee
2020.07 - 2020.12
- During this time at JD sports I was employed on a 16 hour contract normally working 8 hour days and more hours at the busy times during Christmas
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Customer Assistant
B & M
Dundee
2019.09 - 2019.12
- During this time I was employed on a Christmas Temporary contract
- I was replenishing shelves, tidying stock and my area, general cleaning of the floor area and any other duties required
- Also assisting any customers with any help needed.
- Performed daily opening and closing functions and inventory management.
Education
National 5 - English, Geography, Maths, Computing
Craigie High School
Dundee06.2019
Skills
- Excellent customer service
- Patient customer service
- Professional customer service attitude
Qualities
Outgoing, hard working, caring, problem solver, and always willing to put my best effort into what I’m doing and can ask for help if needed.
Personal Information
Affiliations
- I like watching football, Going to the gym and I volunteer at the Fairfield food bank on some saturdays
Timeline
Customer Service
BT
2025.05 - Current
Tesco Call Centre
Adecco
2023.02 - 2024.04
Warehouse Operative
C J Lang & Son Ltd
2021.06 - 2023.02
Customer Assistant
JD Sports
2020.07 - 2020.12
Customer Assistant
B & M
2019.09 - 2019.12
National 5 - English, Geography, Maths, Computing
Craigie High School