Samuel Hon
Newport,Newport
Summary
Reliable professional with extensive experience in customer service and billing. Demonstrates exceptional discretion and confidentiality, coupled with a calm demeanour under pressure. Proficient in telephone operation, keyboard typing, and barcode system use. Known for patience, composure, and flexibility in dynamic environments. Strong team player committed to delivering outstanding service and maintaining operational efficiency.
Overview
20
20
years of post-secondary education
1
1
Certification
Work history
Receptionist
Charity shop
Rogerstone, Newport
2025.07 - 2025.09
- Coordinated office supplies orders to keep necessary materials available at all times.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Communicated product information to customers, driving informed purchases.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Kept checkouts areas and general store clean and orderly.
- Engaged in pleasant chit chat for friendly and personalised service.
- Assisted customers to locate obscure items on shop floor.
- Recommended products and services to customers based on requirements.
- Maintained an organised reception area for a professional business environment.
Education
GCSEs - Mathematis
Newport High School
Newport 2022.03 - 2024.07
GCSEs - Applied Mathematics
Newport High School
Newport 2022.03 - 2024.07
GCSEs - Physics
ewport High School
Newport 2022.03 - 2024.07
GCSEs - Chemistry
Newport High School
Newport 2022.03 - 2024.07
GCSEs - Biology
Newport High School
Newport 2022.03 - 2024.07
GCSEs - ICT
Newport High School
Newport 2022.03 - 2024.07
GCSEs - Busniess
Newprt High School
Newport 2022.03 - 2024.07
A-Levels - Mathematics
Bassaleg School
Newport 2024.09 - 2025.07
A-Levels - Physics
Bassaleg School
Newport 2024.09 - 2026.07
A-Levels - Further Mathematics
Bassaleg school
Newport 2025.09 - 2026.07
Skills
- Discretion and confidentiality
- Billing experience
- Telephone operation
- Keyboard typing speed
- Patience and composure
- Flexible
- Customer Service
- Calm under pressure
- Item bagging
- Barcode system use
- Dependability and reliability
- Team working
Certification
I have achieved a Level 2 food hygiene certificate, and I have held a valid driving license
Languages
English
Fluent
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Fluent
Timeline
A-Levels - Further Mathematics
Bassaleg school
2025.09 - 2026.07
Receptionist
Charity shop
2025.07 - 2025.09
A-Levels - Mathematics
Bassaleg School
2024.09 - 2025.07
A-Levels - Physics
Bassaleg School
2024.09 - 2026.07
GCSEs - Mathematis
Newport High School
2022.03 - 2024.07
GCSEs - Applied Mathematics
Newport High School
2022.03 - 2024.07
GCSEs - Physics
ewport High School
2022.03 - 2024.07
GCSEs - Chemistry
Newport High School
2022.03 - 2024.07
GCSEs - Biology
Newport High School
2022.03 - 2024.07
GCSEs - ICT
Newport High School
2022.03 - 2024.07
GCSEs - Busniess
Newprt High School
2022.03 - 2024.07