Motivated waiter/bartender with 3 years of experience in hospitality looking for a part time role. Excellent reputation for resolving problems and improving customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
5
5
years of professional experience
Work history
VIP Front of House Assistant The Open Championship
Arc Hospitality
Troon, South Ayrshire
07.2024 - 07.2025
Delivered high-quality customer service in a fast-paced, high-profile VIP suite environment.
Maintained a professional and polished presence to uphold and enhance the event's brand image.
Provided respectful, friendly, and proactive support to guests, ensuring a welcoming atmosphere.
Resolved guest queries and managed challenging situations calmly and efficiently.
Front of house/bartender
One Canonmills Bar and Eatery
Edinburgh, East Lothian
01.2021 - 01.2023
Progressed from Kitchen Porter to bar and front-of-house roles by proactively taking on new responsibilities and showing initiative.
Built rapport with customers, creating a warm and welcoming atmosphere.
Adapted quickly to changing demands, maintaining composure and efficiency in high-pressure environments.
Monitored and managed stock levels to prevent shortages during busy periods.
Delivered excellent customer service, contributing to repeat business and positive customer feedback.
Worked collaboratively with the team to ensure smooth, high-quality service during peak times.
Education
Mechanical Engineering - BEng Hons
University of Strathclyde
Glasgow, Glasgow City
09.2021 -
Scottish Highers - Maths, English, Chemistry, Physics, Human Biology
Broughton High School
Edinburgh
08.2015 - 08.2021
Skills
Composure in Fast-Paced Environments
Effective Communication
Collaborative Team Player
Strong Problem-Solving Skills
Leadership
Resourcefulness
Timeline
VIP Front of House Assistant The Open Championship
Arc Hospitality
07.2024 - 07.2025
Mechanical Engineering - BEng Hons
University of Strathclyde
09.2021 -
Front of house/bartender
One Canonmills Bar and Eatery
01.2021 - 01.2023
Scottish Highers - Maths, English, Chemistry, Physics, Human Biology