Summary
Overview
Work history
Education
Skills
Timeline
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Samuel Edgcombe

Glasgow,Glas

Summary

Motivated waiter/bartender with 3 years of experience in hospitality looking for a part time role. Excellent reputation for resolving problems and improving customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.


Overview

5
5
years of professional experience

Work history

VIP Front of House Assistant The Open Championship

Arc Hospitality
Troon, South Ayrshire
07.2024 - 07.2025
  • Delivered high-quality customer service in a fast-paced, high-profile VIP suite environment.
  • Maintained a professional and polished presence to uphold and enhance the event's brand image.
  • Provided respectful, friendly, and proactive support to guests, ensuring a welcoming atmosphere.
  • Resolved guest queries and managed challenging situations calmly and efficiently.

Front of house/bartender

One Canonmills Bar and Eatery
Edinburgh, East Lothian
01.2021 - 01.2023
  • Progressed from Kitchen Porter to bar and front-of-house roles by proactively taking on new responsibilities and showing initiative.
  • Built rapport with customers, creating a warm and welcoming atmosphere.
  • Adapted quickly to changing demands, maintaining composure and efficiency in high-pressure environments.
  • Monitored and managed stock levels to prevent shortages during busy periods.
  • Delivered excellent customer service, contributing to repeat business and positive customer feedback.
  • Worked collaboratively with the team to ensure smooth, high-quality service during peak times.

Education

Mechanical Engineering - BEng Hons

University of Strathclyde
Glasgow, Glasgow City
09.2021 -

Scottish Highers - Maths, English, Chemistry, Physics, Human Biology

Broughton High School
Edinburgh
08.2015 - 08.2021

Skills

  • Composure in Fast-Paced Environments
  • Effective Communication
  • Collaborative Team Player
  • Strong Problem-Solving Skills
  • Leadership
  • Resourcefulness

Timeline

VIP Front of House Assistant The Open Championship

Arc Hospitality
07.2024 - 07.2025

Mechanical Engineering - BEng Hons

University of Strathclyde
09.2021 -

Front of house/bartender

One Canonmills Bar and Eatery
01.2021 - 01.2023

Scottish Highers - Maths, English, Chemistry, Physics, Human Biology

Broughton High School
08.2015 - 08.2021
Samuel Edgcombe