Samuel Chappelle
Manchester,United Kingdom
Summary
Highly creative and dedicated 3rd-year Illustration student with 5 years of proven customer service excellence in hospitality and retail environments. Seeking a retail position where a keen eye for visual presentation, strong till operation, and exceptional interpersonal skills can be leveraged to drive sales and elevate the customer experience.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Cleaner (part-time)
Atlas Cleaning Limited
2025.06 - 2026.03
- Maintained cleanliness of clubhouse facilities, including locker rooms, dining areas, and restrooms.
- Carried out daily cleaning duties (vacuuming, mopping, sanitising).
- Followed health and safety procedures when using cleaning chemicals.
- Ensured high presentation standards for members and visitors.
- Worked efficiently to complete tasks within scheduled timeframes.
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Worked quickly to complete cleaning within allotted timeframes.
Shop Supervisor
Faux Arts Studio
2021.09 - 2023.09
- Delivered excellent customer service by welcoming guests, explaining ceramic painting sessions, and ensuring a positive experience.
- Managed ceramic production process, including glazing customer pieces and operating the kiln.
- Assisted customers throughout sessions, replenishing materials and responding to requests or queries.
- Handled bookings and customer enquiries in person and by phone.
- Prepared and served food and beverages while maintaining high hygiene and food safety standards.
- Resolved customer complaints promptly to maintain satisfaction.
- Maintained clean and organised workspaces in line with health regulations.
- Performed opening and closing procedures, including cash handling, security checks, and booking organisation.
Cafe Assistant
Faux Arts Studio
2020.01 - 2020.03
- Supervised children's parties for ages 7–14, ensuring a safe, organised, and enjoyable environment.
- Delivered and guided creative art activities for children, encouraging engagement and participation.
- Maintained high standards of food service through regular quality checks and monitoring.
- Managed food display rotation and restocking to ensure freshness and presentation.
- Upheld strict hygiene and sanitation standards in food preparation, kitchen, and dining areas.
Education
Arts (Foundation degree) - Art
New College Swindon
Swindon, Wiltshire 2022.09 - 2023.06
Arts (A Level) - Art
New College Swindon
Swindon, Wiltshire 2020.09 - 2022.09
Arts (GCSE or equivalent) -
St Johns Marlborough
Marlborough 2015.09 - 2020.06
Skills
- Customer & Operational: Customer Service Excellence, Till Operation, Cash Handling, Booking Management, Visual Merchandising, Inventory Management
- Hygiene & Safety: Level 1 Food Hygiene Certified, Health & Safety Compliance, COSHH awareness
- Creative: Illustration/Design Principles, Visual Presentation
Certification
- Level 1 Food Hygiene Certificate
- January 2020 to Present
- Trained on how to handle food & drink correctly
- Know how to clean and correctly sanitize a workspace before and after preparing food & drink.
Affiliations
- Artist and Illustrator
- Music
- Writing
Accomplishments
Peter O'Brien Student Choice Award 2023: Recognised for outstanding efforts in ensuring student satisfaction and designing the exhibition catalogue.
Timeline
Cleaner (part-time)
Atlas Cleaning Limited
2025.06 - 2026.03
Arts (Foundation degree) - Art
New College Swindon
2022.09 - 2023.06
Shop Supervisor
Faux Arts Studio
2021.09 - 2023.09
Arts (A Level) - Art
New College Swindon
2020.09 - 2022.09
Cafe Assistant
Faux Arts Studio
2020.01 - 2020.03
Arts (GCSE or equivalent) -
St Johns Marlborough
2015.09 - 2020.06