Samrajya Singh Gurung
Summary
Experienced shop assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.
Overview
3
3
years of professional experience
Work history
Colleague
Tesco
Feltham
2023.05 - 2026.01
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Completed customer orders with speed and accuracy.
- Proven ability to maintain productivity and focus during overnight shifts.
- Managed the end-to-end baking process during the night to ensure the store was fully stocked.
Retail Worker
Aruna lama
Lalitpur
2023.01 - 2023.05
- Utilized proper time to maintain cash drawer with zero overages or shortages.
- Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
- Utilized skills to manage store inventory.
- Consistently exceeded customer expectations by providing a higher level of customer service, including product demonstrations, expert advice.
- Provided proper customer satisfaction.
- Built lasting relationships with clients through customer service interactions.
Education
Certificate of Higher Education - Management
St.Xaviers
Nepal 2020.01 - 2022.01
Bachelor of Business Administration -
Coventry University
London 2023.05 -
Skills
- Customer appreciation strategies
- Store layout
- Credit card processing
- Refunds and exchanges
- Promotions and pricing
- Cash drawer management
- Self-motivated
- Confident communicator
- Communication skills
- Work overnights
PERSONAL INFORMATION
Nationality: Nepalese
Timeline
Bachelor of Business Administration -
Coventry University
2023.05 -
Colleague
Tesco
2023.05 - 2026.01
Retail Worker
Aruna lama
2023.01 - 2023.05
Certificate of Higher Education - Management
St.Xaviers
2020.01 - 2022.01