Results-driven Product Manager with extensive experience leading cross-functional teams to deliver high-quality SaaS products. Possesses expertise in Agile/Scrum methodologies and strong technical skills that drive effective product strategy and execution. Demonstrated success in managing multiple projects within budget and scope, ensuring timely delivery from concept to launch.
• Accelerated incident clean-up activities by resolving 95% of reported incidents efficiently.
• Collaborated on the design of the IFI microsite; prospected vendors, captured data parameters, and crafted suitable specifications as well as wireframes for consultant's approval in addition to serving as the main contact point for external developers.
• Executed reports via ServiceNow and simplified raw data by converting it into comprehensible figures for Interim Associate Director.
April 2021
June 2023
November 2024