Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Samantha Watts

Tonbridge,Kent

Summary

Compassionate individual with strong interpersonal and communication skills, adept in providing emotional support and care needs to my disabled son for the past 10 years . Proven ability to adapt quickly to new environments and tasks, coupled with keen understanding of the job needs.

Loyal employee with solid understanding of training , a Dedicated team player, proactive and hands-on in task completion. A committed Strong hard working dependable employee with great organisational skills .

i am a motivated person Looking to get back into work as my son has become a young adult and i am keen to start working again after having to give my job up due to caring for him . I am very flexible and reliable and willing to cover shifts at short notices .


Overview

6
6
years of professional experience

Work history

Head housekeeper

Premier Inn Hotel
West Malling, Kent
04.2013 - 02.2015
  • Managed laundry operations, ensuring clean linens at all times.
  • Coordinated staff schedules for smooth running of operations.
  • Addressed guest complaints promptly, improving overall customer experience.
  • Trained new members of the team, ensuring high quality service delivery.
  • Enhanced cleanliness standards with strict implementation of hygiene regulations.
  • Inspected rooms before check-in to ensure top-notch services for guests' arrival.
  • Created a safe environment for guests and staff, verifying all cleaning materials were used and stored in compliance with COSHH regulations.
  • Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.

Cleaning operative

Smurfit Kappa
Snodland, Kent
01.2009 - 11.2009
  • Replenished restroom supplies promptly for user convenience and satisfaction.
  • Kept communal areas neat by picking up litter and arranging furniture properly.
  • Ensured tidy environment for staff comfort by emptying waste bins regularly.
  • Maintained high standards of cleanliness by sweeping, mopping, and vacuuming floors.
  • Cleaned windows, glass partitions, and mirrors to improve visibility and aesthetics.
  • Improved workplace hygiene by sanitising kitchen and bathroom areas daily.

Education

GCSEs -

Aylesford technology collage
Kent

Skills

  • Patience under pressure
  • Proactive attitude
  • Product display setup
  • Presentation standards
  • Flexible
  • Attention to Detail
  • Team player mentality
  • Excellent communication skills
  • Customer engagement techniques
  • Cleaning
  • Safety procedures
  • Outgoing and enthusiastic

Affiliations

  • Bike riding ,reading books ,gym , history

Timeline

Head housekeeper

Premier Inn Hotel
04.2013 - 02.2015

Cleaning operative

Smurfit Kappa
01.2009 - 11.2009

GCSEs -

Aylesford technology collage

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Samantha Watts