Samantha Smith
Crewe,Cheshire East
Summary
Compassionate Care Assistant with comprehensive background with elderly dementia patients in care home settings. Having worked in supported living, assisting residents to live as independently as possible while marinating their safety and sense of self. Currently working on with resident who have nursing needs and are of end of life. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Overview
14
14
years of professional experience
Work history
Care assistant
Richmond Villages
Willaston, Cheshire East
06.2022 - Current
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Provided high-quality person-centred support.
- Ensured optimal hydration, monitoring and recording patients' fluid intake fluid charts.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Assisted, hoisted and transferred patients with limited mobility, applying suitable equipment and adhering to established risk assessment protocols.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem employing a person first approach.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
Retail sales associate
Warren James Jewellers
Crewe, Cheshire East
05.2016 - 06.2022
- Assisted in visual merchandising, improving shop window appeal.
- Facilitated smooth checkout process, reducing wait times for customers.
- Maintained tidy sales floor to enhance shopping experience.
- Contributed to sales targets through active promotion of products.
- Advised customers on product selection based on their needs.
- Collaborated with team members for efficient store operations.
- Operated till systems correctly, ensuring accurate transactions.
- Dealt with returns, ensuring customer satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Undertook end-of-day cashing up duties, ensured accurate financial records.
Retail sales associate
BHS
Crewe, Cheshire East
04.2011 - 05.2016
- Contributed to sales targets through active promotion of products.
- Facilitated smooth checkout process, reducing wait times for customers.
- Established rapport with customers through attentive listening and communication.
- Upheld company policies whilst interacting with customers and colleagues.
Education
NVQ Level 2 - Adult Care Worker
Richmond Training
Crewe, Cheshire East 02.2024 -
NVQ Level 2 - Beauty Therapy
South Cheshire Collage
Crewe, Cheshire EastNVQ Level 1 - Hair and Beauty
South Cheshire Collage
Crewe, Cheshire EastSkills
- Responsive listening
- Bathing and dressing assistance
- Dementia care expertise
- Nursing care
- Infection prevention and control
- End Of Life Care
- Specialised equipment usage
- Activities of Daily Living
Affiliations
- Reading
- County walks with my family
- Doing puzzles
- Colouring
References
References available upon request.
Timeline
NVQ Level 2 - Adult Care Worker
Richmond Training
02.2024 -
Care assistant
Richmond Villages
06.2022 - Current
Retail sales associate
Warren James Jewellers
05.2016 - 06.2022
Retail sales associate
BHS
04.2011 - 05.2016
NVQ Level 2 - Beauty Therapy
South Cheshire Collage
NVQ Level 1 - Hair and Beauty
South Cheshire Collage
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