Sara-Jayne Grinnell
Birmingham,Solihull
Summary
worked on one of the main units in Care Home with the most residents, Dementia patients with Challenging Behaviour. Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Diligent health care team member with skills and training to safely support patients and assist clinical team member. Always ready to help with hygiene, mobility and cleaning needs. Works fast to stay ahead of continuous patient workload. Conscientious Care Assistant providing compassionate care and support to patients in [Type] settings. Improves daily life through considered assistance in daily tasks, promoting optimum wellbeing and comfort at all times.
Overview
21
21
years of professional experience
Work history
Care assistant
RHG Lanesborough Care Home
Warwickshire, Warwickshire
04.2022 - Current
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Assisted in daily living activities for enhanced patient comfort.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Provided emotional support to patients, improving their mental wellbeing.
- Submitted reports to manager regarding status of client.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
Hair salon assistant
Blades Bryan Chatham
Warwickshire, Warwickshire
07.2003 - 08.2018
- Delivered excellent customer service continuously, resulting in repeat business.
- Restocked salon supplies regularly, keeping the workspace well-equipped.
- Managed cash registers, ensuring adequate funds and change ahead of salon opening.
- Exceeded customer expectations by creating styles to exact demands.
- Maintained exceptional cleanliness of salon area, promoting a hygienic environment.
- Managed appointment bookings effectively to avoid scheduling conflicts.
- Engaged with clients politely whilst waiting their turn to improve customer experience.
- Handled telephone inquiries professionally increasing overall client satisfaction.
- Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
- Cleaned and sterilised tools and equipment used in hairstyling services.
- Swept up hair clippings promptly after each haircut, maintaining a tidy work area.
- Followed health and safety regulations strictly, providing a safe working space.
- Demonstrated patience when dealing with difficult customers leading to conflict resolution.
- Washed and sterilised brushes and combs after use for hygiene purposes.
- Helped salon processes run smoothly through effective appointment allocation.
- Greeted clients cordially upon arrival, fostering a welcoming atmosphere.
- Handled cash transactions accurately, reducing financial discrepancies.
- Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
Education
Diploma of Higher Education - Hair and Beauty
Solihull College of Technology
Solihull 09/1984 - 09/1987
Skills
- Dignity in care
- Elderly care expertise
- Mobility assistance
- Infection control practices
- Medical equipment operation
- Patient hygiene maintenance
- Progress reporting
- Rehabilitation
- Conflict resolution in healthcare
- Stress management in patients
- Personal care assistance
- Disability Care
- Diabetes management
- Client record management
- Safeguarding vulnerable adults
- Residential home experience
- First aid training
- Mental health support
- Therapeutic listening
- Care plan management
- Dementia awareness
- Communicating with doctors
- Well-organised
- Elderly care knowledge
- Emergency response training
- Adaptable to patient needs
- Dementia care
- Health and Safety Compliance
- Trustworthy and reliable
- Patient care planning
- Compassionate approach
- Multicultural sensitivity
- Basic life support
- End-Of-Life care
- Palliative care expertise
- Constructive feedback giving
- Meal and snack preparation
- Health and safety adept
- Crisis intervention techniques
- Patient safeguarding
- Healthcare operations
- Person-centred care plans
- Infection prevention
- Patient care
- Responsive listening
- Interdepartmental collaboration
- Community engagement
- Personal hygiene support
- Patient transport
- Food hygiene understanding
- Safeguarding knowledge
- Hoist operation mastery
- Nursing care
- Incontinence care experience
- End Of Life Care
- Rehabilitation support
- Activities of Daily Living
- First Aid
- Dementia care proficiency
- Activities of Daily Living (ADL) assistance
- Personal care
- Documentation development
Timeline
Care assistant
RHG Lanesborough Care Home
04.2022 - Current
Hair salon assistant
Blades Bryan Chatham
07.2003 - 08.2018
Diploma of Higher Education - Hair and Beauty
Solihull College of Technology
09/1984 - 09/1987
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