Samantha Pentelow
Bodmin,Cornwall
Summary
A dedicated professional with expertise in digital cash registers and point of sale operations, demonstrating proficiency in cash handling and money transactions. Known for maintaining high presentation standards and effective multitasking, while ensuring shop floor maintenance and security measures are upheld. Possesses a proactive attitude, patience under pressure, and a flexible approach to customer service, aiming to enhance visual merchandising through attention to detail and enthusiasm.
Overview
9
9
years of professional experience
Work history
Passenger Assistant
A2B Taxis
Truro, Cornwall
02.2025 - Current
- Co-operate fully with driver for smooth operation of services.
- Dealt with challenging situations calmly, ensuring minimal disruption to services.
- Helped children and school students board safely, reducing risk of accidents.
- Responded quickly in case of emergencies to ensure passenger welfare.
Passenger assistant
24x7
St Austell, Cornwall
01.2024 - 01.2025
- Maintained cleanliness of the vehicle for a more comfortable journey to passengers.
- Dealt with challenging situations calmly, ensuring minimal disruption to services.
- Helped children and school students board safely, reducing risk of accidents.
- Provided exceptional customer service to all passengers, enhancing company reputation.
- Responded quickly in case of emergencies to ensure passenger welfare.
- Managed minor disputes between passengers with tact and diplomacy.
Sales assistant
Daymer Bay Beach Shop
Trebetherick, Cornwall
03.2021 - 11.2023
- Built strong relationships with regular customers for repeat business.
- Monitored trends in consumer behaviour with keen attention to detail.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer service
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer
- Trained new staff members, fostering a supportive working environment.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Shop Assistant Cook
Trebetherick Stores
Trebetherick, Cornwall
01.2017 - 03.2020
- Handled queries regarding products, providing detailed information as necessary.
- Assisted in inventory counts, maintaining accurate records.
- Assisted customers in finding desired items to enhance their shopping experience.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Managed stock levels on shop floor for continuous product availability.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Greeted every customer warmly, promoting friendly atmosphere.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Built rapport with frequent shoppers to foster loyal customer base.
Education
NVQ Level 2 - Business studies and finance
City and guilds
Cornwall 04.2025 -
Skills
- Digital cash registers
- Presentation standards
- Proactive attitude
- Point of sale operation
- Basic mathematics
- Store maintenance awareness
- Positivity and enthusiasm
- Cash handling proficiency
- Effective multitasking
- Patience under pressure
- Money transactions
- Security measures understanding
- Shop floor maintenance
- Flexible
- Cash handling
- Customer Service
- Attention to Detail
- Visual merchandising
Affiliations
- Walking reading
Timeline
NVQ Level 2 - Business studies and finance
City and guilds
04.2025 -
Passenger Assistant
A2B Taxis
02.2025 - Current
Passenger assistant
24x7
01.2024 - 01.2025
Sales assistant
Daymer Bay Beach Shop
03.2021 - 11.2023
Shop Assistant Cook
Trebetherick Stores
01.2017 - 03.2020