Sam Hassall

• Coordinated with team members to ensure smooth daily operations.
• Oversaw the cleanliness and maintenance of animal facilities.
• Facilitated feeding schedules for dogs and cats while managing special requests from clients.
• Assisted with dog walking, and outside play.
• Contributed to a supportive environment for both animals and clients, addressing individual care requirements.

• Coordinated with coaching staff to prepare necessary equipment for client engagement.
• Contributed to the delivery of tailored sessions for young clients and those with mental and physical disabilities of all ages.
• Oversaw the support provided to clients, ensuring a safe and inclusive environment at Wingate Centre.

(Work Experience for College)

• Oversaw till operations and enhanced customer service experience.
• Resolved customer queries and complaints, fostering positive relationships.
• Managed store cleanliness and stock levels to ensure optimal presentation for opening.
• Maintained efficient service levels for improved customer experience.
• Maintained high standards of professionalism under pressure; ensured smooth operations during peak hours.
• Supported colleagues during peak periods, enhancing overall productivity of the team.